• Report: #987784

Complaint Review: GiftCards.com LLC

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  • Submitted: Thu, December 27, 2012
  • Updated: Mon, January 07, 2013

  • Reported By: A.Van Duyn — Newburgh Indiana United States of America
GiftCards.com LLC
495 Mansfield Avenue, Pittsburgh, PA 15205 Internet United States of America

GiftCards.com LLC Gift Cards for sale on line Internet

*Author of original report: GiftCard.com

*UPDATE Employee: GiftCards.com

*Consumer Suggestion: Read the Terms

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I had seen an ad for their GiftCard.com on CNN and thought I would try it. When I set up my account with them and attempted to sell a Macy's Gift Card for $104.83 they turned around and sent me an email confirming that my PayPal account would receive $84.00, instead they debited my Bank Account $114. and change.... I contacted GiftCard.com immediately only to be told by Nicole, that their Customer Service Dept. was closed and there was nothing they could do.

I contacted my bank and had to Close My Account!

I urge anyone who is thinking of using this service to avoid it! 

This report was posted on Ripoff Report on 12/27/2012 03:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/GiftCardscom-LLC/internet/GiftCardscom-LLC-Gift-Cards-for-sale-on-line-Internet-987784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

GiftCard.com

AUTHOR: A.Van Duyn - (United States of America)

After many calls back to GiftCard.com and no responses, I finally received a call from the head of CS. Since filing my initial report with Ripoff Report GiftCard.com sold my gift card and still had not paid me!

After a few back and fourths with the head of CS Mr. Cribbs he offered me $120.00 for my $104.11 Gift Card of which I was to receive $84.00....a sad amount considering all my inconvenience but at least I don't EVER have to deal with them again! And NONE of my friends or ASSOCIATES  have to either!

I had made a stipulation to Mr. Cribbs that he needed to mention in his meeting with the CEO, whom he told me he met with, post all the costs, fee's, procedures, steps, plainly on their web page and not hide it in their Legal Terms! 
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#2 UPDATE Employee

GiftCards.com

AUTHOR: Mark_Romanelli - (United States of America)

Hello,

I work with GiftCards.com and would be happy to look into this.  However, you reference Giftcard.com (with no 's') several times which is a completely different company.  We have also never had an ad on CNN.

Please confirm you are referring to GiftCards.com and if so, please send me your invoice number and I'd be happy to look into this.  You can email me at mark {at} giftcards .com.  Thanks
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#3 Consumer Suggestion

Read the Terms

AUTHOR: MRamos - (USA)

I've sold one card to giftcards.com and it was made very clean on the last page before I confirmed my order that they would place a HOLD on my credit card until they could verify the card. The hold expired after receiving my payment and I had no issues with their service. It seem like if you would have paid attention and read what you were agreeing to you could have avoided this issue.  
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