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  • Report: #383925

Complaint Review: Gilbert L. Franklin

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  • Submitted: Wed, October 22, 2008
  • Updated: Sat, October 25, 2008

  • Reported By:Mesa Arizona
Gilbert L. Franklin
HOTELS.COM Mesa, Nevada U.S.A.
  • Phone:
  • Web:
  • Category: Hotel

IAN TRAVEL SERVICES, HOTELS.COM AND RESTAURANT RM LAS VEGAS NV I WAS DOUBLE-BILLED FOR 2 NIGHTS AT THE LUXOR HOTEL HOTELS.COM Nevada

*Author of original report: Upon checking further, I now withdraw the Report.

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I booked a room at the Luxor Hotel, in Las Vegas, NV, thru Hotels.com. The dates booked were 9/28/08 and 9/29/08. When I arrived and checked in at the Luxor, I was told I did NOT have to pay them, as I had already paid Hotels.com, with my AMEX credit card, when I booked the room.

When I received my AMEX bill, there was the correct charge from "IAN TRAVEL SERVICES" for the two nights, as well as a duplicate Lodging charge for each of the same two nights under the title "RESTAURANT RM", showing the correct arrival and departure dates.

It is a double billing for the same two nights.

Gil
Mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 10/22/2008 05:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gilbert-L-Franklin/Mesa-Nevada/IAN-TRAVEL-SERVICES-HOTELSCOM-AND-RESTAURANT-RM-LAS-VEGAS-NV-I-WAS-DOUBLE-BILLED-FOR-2-N-383925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Upon checking further, I now withdraw the Report.

AUTHOR: Gil franklin - (U.S.A.)

I withdraw the Ripoff Report. After contacting "RESTAURANT RM", I learned that the restaurant we ate dinner in two nights in a row listed the charged dinners by referring to an arrival date (the date of the meal) and a departure date (the next day)!.....as tho it was a room rental!
Very misleading!
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