ED Magedson – Founder
GilmourOne Sprinkler Lane Peoria, Illinois USA
Gilmour - Robert Bosch Tool Corp. Replacement policy change Peoria Illinois
Gilmour, for many years, had a liberal replacement policy. The following has now appeared on their website:
Effective November 1All claims against the replacement policy require valid proof of purchase and may be subject to a five dollar shipping and handling charge.
There is no year noted when this change occurred. And I could not find this new policy printed on any of the packaging of their products in stores.
This report was posted on Ripoff Report on 08/09/2014 05:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gilmour/Peoria-Illinois-61615/Gilmour-Robert-Bosch-Tool-Corp-Replacement-policy-change-Peoria-Illinois-1168588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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