• Report: #24253

Complaint Review: Girls Gone Wild / MRA Video

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, July 09, 2002
  • Updated: Sun, November 17, 2002

  • Reported By:Lebanon PA
Girls Gone Wild / MRA Video
P.O. Box 9231 Sylmar, California U.S.A.

Girls Gone Wild, MRA Video Big Joke & ripoff business from hell Sylmar California *UPDATE
FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

*0: An Imperfect Resolution but Still Fighting!

*0: An Imperfect Resolution but Still Fighting!

*0: An Imperfect Resolution but Still Fighting!

*0: An Imperfect Resolution but Still Fighting!

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

On 3/20/02, I contacted Girls Gone Wild's Customer Service Department, @ 323-965-8710, @ 1855 EST, to cancel my collection. I spoke to representatives Tracy, then Marissa to cancel the series. Afterwards, they sent me GGW 5, 6, & 7 as three XXX videos, that I immediately returned in the mail, insured.

One tape 'still arrives' monthly, all unopened & refused. To date, I'm still getting credit card billings. But now, their customer service line is just a recording! What a bummer!

Charlie
Lebanon, Pennsylvania

This report was posted on Ripoff Report on 07/09/2002 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Girls-Gone-Wild-MRA-Video/Sylmar-California-91392/Girls-Gone-Wild-MRA-Video-Big-Joke-ripoff-business-from-hell-Sylmar-California-UPDATEF-24253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Girls Gone Wild / MRA Video

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 0

An Imperfect Resolution but Still Fighting!

AUTHOR: - ()

After I desperately managed to quit their monthly program, I ordered one tape for $9.99 only to discover, reluctantly, I was placed back into their monthly program, without my knowledge or permission!



I placed a telephone call to their customer service office, at 323-965-8710, taking approximately ten minutes for one of their representatives to answer. I was forwarded to the office manager, Marissa, then after ten more minutes unanswered, I hung-up!



I refused the three videos arriving via the post, then informed my credit card company to stop all further payments. To date, I have only two of the three refused videos credited to my account, thus, I still strongly desire the one final $24.98 refund! All packages routes are scanned carefully into the post office's computer system then hand scanned 'immediately' upon delivery, so, there's no reason for a missing, refused package being lost in the mail.



The U.S. Post Office Inspector General's Office in Chicago, informed me they don't handle refunds and most Bureau of Consmer Protection agencies just 'mediate' grievances. Needless-to-say, I am highly irate at my inability to receive a quick and satisfactory solution to my problem!
Respond to this report!
What's this?

#2 0

An Imperfect Resolution but Still Fighting!

AUTHOR: - ()

After I desperately managed to quit their monthly program, I ordered one tape for $9.99 only to discover, reluctantly, I was placed back into their monthly program, without my knowledge or permission!



I placed a telephone call to their customer service office, at 323-965-8710, taking approximately ten minutes for one of their representatives to answer. I was forwarded to the office manager, Marissa, then after ten more minutes unanswered, I hung-up!



I refused the three videos arriving via the post, then informed my credit card company to stop all further payments. To date, I have only two of the three refused videos credited to my account, thus, I still strongly desire the one final $24.98 refund! All packages routes are scanned carefully into the post office's computer system then hand scanned 'immediately' upon delivery, so, there's no reason for a missing, refused package being lost in the mail.



The U.S. Post Office Inspector General's Office in Chicago, informed me they don't handle refunds and most Bureau of Consmer Protection agencies just 'mediate' grievances. Needless-to-say, I am highly irate at my inability to receive a quick and satisfactory solution to my problem!
Respond to this report!
What's this?

#3 0

An Imperfect Resolution but Still Fighting!

AUTHOR: - ()

After I desperately managed to quit their monthly program, I ordered one tape for $9.99 only to discover, reluctantly, I was placed back into their monthly program, without my knowledge or permission!



I placed a telephone call to their customer service office, at 323-965-8710, taking approximately ten minutes for one of their representatives to answer. I was forwarded to the office manager, Marissa, then after ten more minutes unanswered, I hung-up!



I refused the three videos arriving via the post, then informed my credit card company to stop all further payments. To date, I have only two of the three refused videos credited to my account, thus, I still strongly desire the one final $24.98 refund! All packages routes are scanned carefully into the post office's computer system then hand scanned 'immediately' upon delivery, so, there's no reason for a missing, refused package being lost in the mail.



The U.S. Post Office Inspector General's Office in Chicago, informed me they don't handle refunds and most Bureau of Consmer Protection agencies just 'mediate' grievances. Needless-to-say, I am highly irate at my inability to receive a quick and satisfactory solution to my problem!
Respond to this report!
What's this?

#4 0

An Imperfect Resolution but Still Fighting!

AUTHOR: - ()

After I desperately managed to quit their monthly program, I ordered one tape for $9.99 only to discover, reluctantly, I was placed back into their monthly program, without my knowledge or permission!



I placed a telephone call to their customer service office, at 323-965-8710, taking approximately ten minutes for one of their representatives to answer. I was forwarded to the office manager, Marissa, then after ten more minutes unanswered, I hung-up!



I refused the three videos arriving via the post, then informed my credit card company to stop all further payments. To date, I have only two of the three refused videos credited to my account, thus, I still strongly desire the one final $24.98 refund! All packages routes are scanned carefully into the post office's computer system then hand scanned 'immediately' upon delivery, so, there's no reason for a missing, refused package being lost in the mail.



The U.S. Post Office Inspector General's Office in Chicago, informed me they don't handle refunds and most Bureau of Consmer Protection agencies just 'mediate' grievances. Needless-to-say, I am highly irate at my inability to receive a quick and satisfactory solution to my problem!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory