• Report: #189382

Complaint Review: Girls Gone Wild, VVDirect, Vivid Video

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  • Submitted: Mon, May 01, 2006
  • Updated: Thu, June 08, 2006

  • Reported By:Mays Landing New Jersey
Girls Gone Wild, VVDirect, Vivid Video
P.O. Box 10100 Van Nuys, California U.S.A.

Girls Gone Wild, VVDirect, Vivid Video ripoff, fraudulent, unauthorized billing, deceptive Van Nuys California
FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

*Consumer Comment: These people work in my building- Shady!

*Author of original report: What If....

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On or about April 05, 2006 I purchased (with my debit card) the 3 Girls Gone Wild Video/DVD Package Special from their website for a total price of $23.97 which included the express 3-5 day shipping.

On or about April 15, 2006 the DVD's still have not arrived so I called 310-566-1063 to inquire about it. I explained that I still have not received the DVD's despite the fact that I paid extra for express shipping. I was told that GGW would credit my debit card $6.99 for the shipping.

At this time I was informed that I was signed up for a membership (without my knowledge). I told them I did not want a membership, all I want are the DVD's I initially purchased, and to please cancel any membership/subscription I was fraudulently signed up for. He began, and continued to attempt to sell me more videos, 14 of them. Told me I can keep them for thirty days and send back what I didn't wish to keep. I told him, "don't send me anything but the original 3-DVD package I previously ordered and paid for." He kept insistins and I kept turning it down. He even went as far as putting someone else on the line who also tried to give me the pitch and I also adamantly declined.

On April 18, 2006 I woke up and checked my bank account online like I do every day. I noticed a "pending" debit from my account from "VVDirect" for $209.99. I immediately called my bank, Commerce Bank, and inquired about this debit. The bank could not give me a telephone number or anything regarding this debit. I explained to them that this was an unauthorized/fraudulent transaction. I did not authorize this. The bank told me that because the transaction was still pending, I could not do anything until it was physically taken from my account. This is absurd!!! The bank would not let me stop this transation even though I was telling them it was a fraudulent transaction, not authorized by me. I had to wait until the thieves actually robbed my account. I went to my bank in person and got the same response I did from their 1-800-YES-2000 number.

I cancelled my debit card on April 19th and on April 20th, the money was physically taken from my account. I began researching GGW on the internet (I could not find anything on VVDirect) and came across Rip-OffReport.com and the many reports filed on this company.

Today, May 1, 2006, I filed the necessary Reg-E Claim form with my bank, Commerce Bank. They told me it takes approximately 10 days to investigate. The Bank person did the E-file on her computer. I told her I wanted to submit some documentation (BBB Report which gave GGW and "F", the lowest rating possible; and, I submitted some reports from Rip-Off Reports.com regarding GGW's fraudulent practices. Now, I sit back and wait to see what happens. I will update this report accordingly.

Michael
Mays Landing, New Jersey
U.S.A.

This report was posted on Ripoff Report on 05/01/2006 10:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Girls-Gone-Wild-VVDirect-Vivid-Video/Van-Nuys-California-91410/Girls-Gone-Wild-VVDirect-Vivid-Video-ripoff-fraudulent-unauthorized-billing-deceptive-189382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Comment

These people work in my building- Shady!

AUTHOR: Sharon - (U.S.A.)

The telemarkers of GGW work in my building and EVERYONE hates them! They are so ghetto. I would not want to run into any of them in a dark alley, believe me. I would not trust this company or have anything to do with them. Totally shady!
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#2 Author of original report

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AUTHOR: Michael - (U.S.A.)

If the Commerce Bank does not reimburse my account, what is the next action(s) I can take to get my money back? I like to plan ahead just in case there are time restrictions.
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