• Report: #54622

Complaint Review: Girls Gone Wild

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  • Submitted: Sat, April 26, 2003
  • Updated: Thu, May 15, 2003

  • Reported By:port republic Virginia
Girls Gone Wild
Hollwood Califoria Hollwood, California U.S.A.

GGW Girls Gone Wild consumer fraud ripoff Hollwood California
FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

*Consumer Comment: Rebuttal for Mike the Employee

*Consumer Comment: we said no

*UPDATE Employee: Next time your on the phone making a legal purchase, listen to what is said.

*UPDATE Employee: Next time your on the phone making a legal purchase, listen to what is said.

*UPDATE Employee: Next time your on the phone making a legal purchase, listen to what is said.

*UPDATE Employee: Next time your on the phone making a legal purchase, listen to what is said.

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i order a video off tv we asked themif this would be a subsicption program they said no. so i orderd the video i put it on my bank card they took the $24.95 out but i never got the video.

when i got my bank statment i had a charge for $139.95 on it from mwi*galleria usa i never order anything from them so how did they get my card number. when i called them they said they got it from a subsciption program i signed up for. i dont know for sure but i feel it came from this has anyone else had this happen if so you should put it in your report

so we can stop this kind of ripoff to i cant say this for sure just like to know if it happened to anyone else

Billy
port republic, Virginia
U.S.A.

This report was posted on Ripoff Report on 04/26/2003 06:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Girls-Gone-Wild/Hollwood-California/GGW-Girls-Gone-Wild-consumer-fraud-ripoff-Hollwood-CaliforniaFOX-6-investigative-reporter-54622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Rebuttal for Mike the Employee

AUTHOR: Charlie - (U.S.A.)

Before I attack people about ordering viseos of naked girls at 3:00 in the morning,,I would question why I was working for a company that sold videos of naked girls at 3:00 in the morning and knowingly upselling crap to the credit card .I'm sure the upselling portion was spoken in a slow and understandable speed.
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#2 Consumer Comment

we said no

AUTHOR: Billy - (U.S.A.)

we told them when we didnt went any nore movies just this one and we didnt went to sige up for anymore or anything else they said we didnt have to .that they would send these and that would be all so maybe you lisen what you are asked so we did cancell any other orders so you should of not took $24.95 the next mo.for more movies i did not get if i paid for them i should of got them so if i didnt get them you took money from me thank you
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#3 UPDATE Employee

Next time your on the phone making a legal purchase, listen to what is said.

AUTHOR: Mike - (U.S.A.)

I work for the company you order Girls Gone Wild from, and I personally have taken thousands of calls for them.

This could be applied to most of the comments i read about GGW in this forum:

To clear up the subscription and galleria issues:
at the end of the call, you're read a statement stating that you'll "receive your order in (time), and then once a month you'll receive your exclusive, all new never before seen Girls Gone Wild video to preview for 10 days." and then something about you may cancel at anytime, satisfaction guarenteed. This is stated at the END of the call so you'll be sure to hear it.

Galleria is an upsell, and if you agree to it after we offer it to you, whether you heard it or not, you've now accepted it. Saying "yes, yeah, uh-huh" when you didn't hear what the operator said will just get you in trouble.

90% of the problems I see with Girls Gone Wild are because people are not listening, and tuning out the operator, or didn't pay attention to the commercial when they called in to order naked girls at 3am in the morning.
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#4 UPDATE Employee

Next time your on the phone making a legal purchase, listen to what is said.

AUTHOR: Mike - (U.S.A.)

I work for the company you order Girls Gone Wild from, and I personally have taken thousands of calls for them.

This could be applied to most of the comments i read about GGW in this forum:

To clear up the subscription and galleria issues:
at the end of the call, you're read a statement stating that you'll "receive your order in (time), and then once a month you'll receive your exclusive, all new never before seen Girls Gone Wild video to preview for 10 days." and then something about you may cancel at anytime, satisfaction guarenteed. This is stated at the END of the call so you'll be sure to hear it.

Galleria is an upsell, and if you agree to it after we offer it to you, whether you heard it or not, you've now accepted it. Saying "yes, yeah, uh-huh" when you didn't hear what the operator said will just get you in trouble.

90% of the problems I see with Girls Gone Wild are because people are not listening, and tuning out the operator, or didn't pay attention to the commercial when they called in to order naked girls at 3am in the morning.
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#5 UPDATE Employee

Next time your on the phone making a legal purchase, listen to what is said.

AUTHOR: Mike - (U.S.A.)

I work for the company you order Girls Gone Wild from, and I personally have taken thousands of calls for them.

This could be applied to most of the comments i read about GGW in this forum:

To clear up the subscription and galleria issues:
at the end of the call, you're read a statement stating that you'll "receive your order in (time), and then once a month you'll receive your exclusive, all new never before seen Girls Gone Wild video to preview for 10 days." and then something about you may cancel at anytime, satisfaction guarenteed. This is stated at the END of the call so you'll be sure to hear it.

Galleria is an upsell, and if you agree to it after we offer it to you, whether you heard it or not, you've now accepted it. Saying "yes, yeah, uh-huh" when you didn't hear what the operator said will just get you in trouble.

90% of the problems I see with Girls Gone Wild are because people are not listening, and tuning out the operator, or didn't pay attention to the commercial when they called in to order naked girls at 3am in the morning.
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#6 UPDATE Employee

Next time your on the phone making a legal purchase, listen to what is said.

AUTHOR: Mike - (U.S.A.)

I work for the company you order Girls Gone Wild from, and I personally have taken thousands of calls for them.

This could be applied to most of the comments i read about GGW in this forum:

To clear up the subscription and galleria issues:
at the end of the call, you're read a statement stating that you'll "receive your order in (time), and then once a month you'll receive your exclusive, all new never before seen Girls Gone Wild video to preview for 10 days." and then something about you may cancel at anytime, satisfaction guarenteed. This is stated at the END of the call so you'll be sure to hear it.

Galleria is an upsell, and if you agree to it after we offer it to you, whether you heard it or not, you've now accepted it. Saying "yes, yeah, uh-huh" when you didn't hear what the operator said will just get you in trouble.

90% of the problems I see with Girls Gone Wild are because people are not listening, and tuning out the operator, or didn't pay attention to the commercial when they called in to order naked girls at 3am in the morning.
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