• Report: #24019

Complaint Review: Girls Gone Wild

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  • Submitted: Fri, July 05, 2002
  • Updated: Tue, July 09, 2002

  • Reported By:Los Osos CA
Girls Gone Wild
13571 Vaughn Street San Fernando, California U.S.A.

Girls Gone Wild (MRA Video) File a complaint!! Don't just whine here's how San Fernando California
FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

*Consumer Suggestion: Get a virtual credit card number

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Like everyone else who is complaining about this company, I ordered what I thought was two videos for $9.99 from their web site. Nowhere, either on the TV ads or web site, was it made clear that by doing so you were enrolling in a program that automatically sends and charges for more videos from then on.

I sent a cancellation email through their web site, and got an error message back the next day that they didn't receive it because their "mailbox was full." However, I then started receiving porn spam so obviously they did receive it, and sold it to other pornography sites.

To prevent them from making any more charges I cancelled my credit card and got a new one reissued under a new number. Most credit cards will let you do this.

But don't stop there! File a complaint with the California State Attorney General's office. Go to this link: http://caag.state.ca.us/consumers/mailform.htm
Fill out the Consumer Complaint Form. It took several weeks, but I got a response. If enough of us do this, maybe we can get them shut down!

Good Luck

Steven
Los Osos, California

This report was posted on Ripoff Report on 07/05/2002 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Girls-Gone-Wild/San-Fernando-California-91340/Girls-Gone-Wild-MRA-Video-File-a-complaint-Dont-just-whine-heres-how-San-Fernando-Ca-24019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Get a virtual credit card number

AUTHOR: Terrance - ()

A number of credit card companies now offer "Virtual Credit Card" numbers. These numbers are single-use, and are tied to your "real" card. When I am buying something online or mail order, I go to the site for my credit card company, log in, and request a new Virtual Number. That number will only work once, and you can even set a limit on the charge amount. The charge will show up on your regular bill. This is much easier than cancelling your account.

These single-use numbers will solve a lot of these problems like GGW or CP Direct where they keep billing you every month and don't let you cancel.
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