• Report: #134595

Complaint Review: Girls Gone Wild

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  • Submitted: Fri, March 11, 2005
  • Updated: Fri, May 20, 2005

  • Reported By:South St. Paul Minnesota
Girls Gone Wild
girlsgonewild.com Van Nuys, California U.S.A.

Girls Gone Wild Ripoff Cancelled account and still being charged told I had to buy 8 movies to cancel for good Van Nuys California
FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

*Consumer Comment: Mantra They told you the only way to close the account is to buy out

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I called a while back being I was being charged for a "monthly subscription," which I later found out is automatically set up when you order from them (my stupidity). Well, I talked to someone and cancelled my monthly subscription, and sure enough next month I had more charges (originally I had two videos coming every month, now it's only one...). I called back today, and they were EXTREMELY unprofessional. When the person answered, I could hear yelling, laughing, and cursing in the background, and the person I was speaking to even told them to quiet down because she was on the phone.

When I told her that I had called before, she pretty much interrupted me and said "Ok, that's fine.." like this kind of stuff happens all the time. I was then told that the only way to close my account completely was to order a "closing special" which consisted of 8 hardcore videos and I would be charged $110.98. I said I wasn't interested, and again she said that this was the only way to do this, and I could return the videos.

Well, I was frustrated and just said, "Fine, if that's the only way." Now I'm rethinking my decision, and I think I'm just going to close my checking account today (I used my VISA check card to make the initial purchase). The only problem is that I work for the bank that my account is with, so it's going to be a bit embarassing when I tell them why I have to close my account... I work in a different department, but I still know most of the people in my building.

Any class action suits pending? I'm in.

Andrew
St. Paul, Minnesota
U.S.A.

This report was posted on Ripoff Report on 03/11/2005 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Girls-Gone-Wild/Van-Nuys-California/Girls-Gone-Wild-Ripoff-Cancelled-account-and-still-being-charged-told-I-had-to-buy-8-movie-134595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Mantra They told you the only way to close the account is to buy out

AUTHOR: Steve - (U.S.A.)

To the last posting. They told you the only way to close the account is to buy out. If they told me that I'd give them a bunch of shit over the phone. Your the consumer. I was also reading along about unprofessionalism. I also think about now everyone knows what this company did in the past and as far as I know it they're going down.
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