• Report: #331478

Complaint Review: Glamor Shots Queens Center Mall, NY

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  • Submitted: Thu, May 08, 2008
  • Updated: Fri, May 01, 2009

  • Reported By:Brooklyn New York
Glamor Shots Queens Center Mall, NY
90-15 Queens Blvd Queens Center Mall Elmhurst, New York U.S.A.

Glamour Shots Queens Center Mall, NY Charged Us for none purchased Items then didn't want to refund the money Elmhurst, Queens Center Mall New York

*Consumer Comment: i read it and this his location in the mall

*Consumer Suggestion: YOU CAN STILL GET YOUR MONEY BACK

*Consumer Suggestion: YOU CAN STILL GET YOUR MONEY BACK

*Consumer Suggestion: YOU CAN STILL GET YOUR MONEY BACK

*Consumer Suggestion: YOU CAN STILL GET YOUR MONEY BACK

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Please, Please, Please... Don't use this Glamour Shot Location. They have no sense of customer service. These people work off a commission and want you to purchase as many pictures they can push on you. I was over charged by the mistake of the representative working there and when I brought this to her attention all she said she could do was give me more pictures. She wanted me to take over $620 dollars of pictures instead of my reimbursement. I didn't want to pay for her mistake and asked to speak to the manager and requested to speak to Kenny V. which didn't realize that this incompetent worker had forgotten to put me on hold and heard him that he didn't want to change the price and give me some more pictures.

Unfortunately, they had to reimburse me $420 dollars of the money however, when I called again to discuss how she miss ordered and placed one of my smaller frames on canvas (which we agreed we didn't want and she insisted that it was of no charge) he was willing to fix the problem but without returning me my money. Basically giving him $200 dollars of my money for his employee's error.

When I spoke to Kenny V. he was extremely arrogant and cursed at me and told me to take it up with my credit card company and hung up the phone. What ever happen to "customer's first" and professionalism? I finally tried contacting him and he wouldn't take any of my calls and have a pending case with the Franchise and Small clams. Please beware of this location this, it is obvious that he has done this before don't fall into the trap.

Catherine
Brooklyn, New York
U.S.A.

This report was posted on Ripoff Report on 05/08/2008 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Glamor-Shots-Queens-Center-Mall-NY/Elmhurst-New-York-11373/Glamour-Shots-Queens-Center-Mall-NY-Charged-Us-for-none-purchased-Items-then-didnt-want-331478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

i read it and this his location in the mall

AUTHOR: Annoymost - (U.S.A.)

They are located on level 2 of the queens center mall and do this call the management company of queens center mall and let them know about there tenant do business

or do this
file a compliant with the BBB they have a D rating " i wonder why "

contact the main office of there company

and if you want to embarrass em contact

Help me howard or arnold diaz - shame shame shame
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#2 Consumer Suggestion

YOU CAN STILL GET YOUR MONEY BACK

AUTHOR: Common_sense - (U.S.A.)


CALL YOUR CREDIT CARD COMPANY NOW AND TELL THEM THAT YOU CALLED THEM THE SAME DAY TO CANCEL AND PROVIDE THEM PROOF SUCH AS YOUR PHONE BILL

THERE IS A 3 DAY CONTRACT LAW, ANY CONSUMER HAS THE RIGHT TO CANCEL A

CONTRACT WITHIN THREE DAYS OF THE INITIAL TRANSACTION., & DON'T EVER FORGET THIS

YOU ARE RIGHT THE REASON THE STAFF WAS FRIENDLY IS BECAUSE THEY WORK ON COMMISSION AND NEED YOU TO BUY FOR THEM TO GET PAID, I KNOW THIS IS BECAUSE MY FRIEND USED TO WORK FOR THEM AND SHE GOT TIRED OF IT BECAUSE SHE KNEW IT WAS A RIP OFF AND COULDN'T STAND THEIR SCHEMING WAYS SO SHE QUIT.
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#3 Consumer Suggestion

YOU CAN STILL GET YOUR MONEY BACK

AUTHOR: Common_sense - (U.S.A.)


CALL YOUR CREDIT CARD COMPANY NOW AND TELL THEM THAT YOU CALLED THEM THE SAME DAY TO CANCEL AND PROVIDE THEM PROOF SUCH AS YOUR PHONE BILL

THERE IS A 3 DAY CONTRACT LAW, ANY CONSUMER HAS THE RIGHT TO CANCEL A

CONTRACT WITHIN THREE DAYS OF THE INITIAL TRANSACTION., & DON'T EVER FORGET THIS

YOU ARE RIGHT THE REASON THE STAFF WAS FRIENDLY IS BECAUSE THEY WORK ON COMMISSION AND NEED YOU TO BUY FOR THEM TO GET PAID, I KNOW THIS IS BECAUSE MY FRIEND USED TO WORK FOR THEM AND SHE GOT TIRED OF IT BECAUSE SHE KNEW IT WAS A RIP OFF AND COULDN'T STAND THEIR SCHEMING WAYS SO SHE QUIT.
Respond to this report!
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#4 Consumer Suggestion

YOU CAN STILL GET YOUR MONEY BACK

AUTHOR: Common_sense - (U.S.A.)


CALL YOUR CREDIT CARD COMPANY NOW AND TELL THEM THAT YOU CALLED THEM THE SAME DAY TO CANCEL AND PROVIDE THEM PROOF SUCH AS YOUR PHONE BILL

THERE IS A 3 DAY CONTRACT LAW, ANY CONSUMER HAS THE RIGHT TO CANCEL A

CONTRACT WITHIN THREE DAYS OF THE INITIAL TRANSACTION., & DON'T EVER FORGET THIS

YOU ARE RIGHT THE REASON THE STAFF WAS FRIENDLY IS BECAUSE THEY WORK ON COMMISSION AND NEED YOU TO BUY FOR THEM TO GET PAID, I KNOW THIS IS BECAUSE MY FRIEND USED TO WORK FOR THEM AND SHE GOT TIRED OF IT BECAUSE SHE KNEW IT WAS A RIP OFF AND COULDN'T STAND THEIR SCHEMING WAYS SO SHE QUIT.
Respond to this report!
What's this?

#5 Consumer Suggestion

YOU CAN STILL GET YOUR MONEY BACK

AUTHOR: Common_sense - (U.S.A.)


CALL YOUR CREDIT CARD COMPANY NOW AND TELL THEM THAT YOU CALLED THEM THE SAME DAY TO CANCEL AND PROVIDE THEM PROOF SUCH AS YOUR PHONE BILL

THERE IS A 3 DAY CONTRACT LAW, ANY CONSUMER HAS THE RIGHT TO CANCEL A

CONTRACT WITHIN THREE DAYS OF THE INITIAL TRANSACTION., & DON'T EVER FORGET THIS

YOU ARE RIGHT THE REASON THE STAFF WAS FRIENDLY IS BECAUSE THEY WORK ON COMMISSION AND NEED YOU TO BUY FOR THEM TO GET PAID, I KNOW THIS IS BECAUSE MY FRIEND USED TO WORK FOR THEM AND SHE GOT TIRED OF IT BECAUSE SHE KNEW IT WAS A RIP OFF AND COULDN'T STAND THEIR SCHEMING WAYS SO SHE QUIT.
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