- Report: #795434
Report - Rebuttal - Arbitrate
Complaint Review: Glamour Shots
Glamour ShotsDeptford Mall NJ Deptford, New Jersey United States of America
Glamour Shots Gave away appointment after booked online-told online booking doesn't book an appt?? Deptford, New Jersey
I am appalled at this. I have documentation to prove that Sarah never stated I must call her or I lose my already booked and confirmed apt date/time. I have the confirmation letter as well to prove this. Sarah is unwilling to honor our appt date/time me despite her error. She was unprofessional and she said that booking online and confirmation from her in her multiple emails was not actually confirmation and booking online never guarentee's an appointment despite the confirmation letter afterwards. This is false advertising then and why should anyone book an appointment online? I either want my appointment honored or the cash back for the gift cards that were purchased for this fake appointment apparently. If this is my experience before we even have the appointment, my faith in this company and having a good outcome from an appointment is very low now. Shame on you Glamour Shots/Sarah at Deptford Mall.
This report was posted on Ripoff Report on 11/05/2011 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Glamour-Shots/Deptford-New-Jersey-08096/Glamour-Shots-Gave-away-appointment-after-booked-online-told-online-booking-doesnt-book-795434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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