• Report: #87943

Complaint Review: Glamour Shots

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  • Submitted: Fri, April 16, 2004
  • Updated: Wed, May 26, 2004

  • Reported By:Scottsdale Arizona
Glamour Shots
5000 Arizona Mills Circle #587 Tempe, Arizona U.S.A.

Glamour Shots rip-off! They lied! They denied quotes that were given to us. Tempe Arizona

*UPDATE Employee: Customer had pricing info

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My son had gone in for his business pictures 1 week before. When I called the man told us it was $40.00 per sitting. It was $169.00 per disc per picture. After we had all the pictures done and we went to settle up the charge was over $900.

I said we only ordered two pictures and one sitting. Why the expense. They said we misunderstood what we were told. I called and I wrote everything down because it was for our business. They said it was $29.95 per person per sitting. It was $40.00 for the sitting. Then he said It was $169.00 per disc per picture plus $65.00 per person per disc per picture.

Dennis, the manager accused us of lying and trying to take advantage of Glamour Shots stating that every charge was told to us. If this were true we would have gone to a perfessional Photograph studio and have perfessionals handle it. In fact it would have been alot closer to us also. We tried to talk to them but they made it perfectly clear they were not responsible for anything because the paper we signed before the pictures clears them of every problem. Not only will we never use them again.

THEY ARE A RIPOFF AND A DANGEROUS ONE AT THAT. PROTECT YOURSELF. They are not reasonable or kind and they don't care about the consumer at all. They will tell you that right to your face they don't care about what is right or wrong because they are always right if you sign their papers.

Susan
Scottsdale, Arizona
U.S.A.


This report was posted on Ripoff Report on 04/16/2004 03:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Glamour-Shots/Tempe-Arizona-85282/Glamour-Shots-rip-off-They-lied-They-denied-quotes-that-were-given-to-us-Tempe-Arizona-87943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Customer had pricing info

AUTHOR: Carley - (U.S.A.)

The customer knew and was aware of prices before she paid, If she did not want to pay that much for pictures then she should have said no. I cant discuss this any further as customer hangs up on us when we talk on the phone.
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