ED Magedson – Founder
Glass doctorAkron , Ohio USA
Glass doctor Promise to rush to fix the broken window in my house and that it would be only 5 days to fix, now it's almost getting to two weeks. Akron Ohio
A complete disgusting customer service!!
Told them that the house will not be safe and especially with the freezing cold of Ohio, begged the company to rush to fix the window... After five I called and no one return my call... Called three time few days later to realized that they had no clue when the window will be fixed!!
all this, knowing that I paid up front... Now I'm told that the glass man has left early and took the glass with him in the truck.
and we should wait till Monday with the safety hasard that the window is only covered with a card board.
very very disappointed.
This report was posted on Ripoff Report on 03/07/2014 03:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Glass-doctor/Akron-Ohio-44302/Glass-doctor-Promise-to-rush-to-fix-the-broken-window-in-my-house-and-that-it-would-be-on-1129087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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