• Report: #873230

Complaint Review: Glasshopper

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  • Submitted: Tue, April 24, 2012
  • Updated: Tue, April 24, 2012

  • Reported By: Anonymous — American Fork Utah United States of America
Glasshopper
PO Box 445 Centerville, Utah United States of America

Glasshopper "Up to" $100 deductable. Centerville, Utah

*Consumer Comment: Plain english.

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Company advertises "up to" $100 off your deductable for their services.  However, after they and you have worked it out with your insurance company, and you've gone through and setup their mobile glass repair, they will tell you they will not give you the whole $100 deductable off.  "You must still pay $20."  False advertising.  And when called on it, they said "well, we have to make money," as though we were ripping them off by using their deductable claim (like everyone else promises).

Be warned.






This report was posted on Ripoff Report on 04/24/2012 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Glasshopper/Centerville-Utah-84014/Glasshopper-Up-to-100-deductable-Centerville-Utah-873230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Plain english.

AUTHOR: Flynrider - (USA)

   If you are new to the english language, I'll explain how this works.

" Company advertises "up to" $100 off your deductable for their services.  "

  See that "up to" that you put in quotes?  It means that the maximum you can expect off of your deductible is $100.   In other words, you can expect anywhere from $0 to $100 off.   This is common language in advertisements in this country.   Whenever you see "up to" you can bet that you won't see the $100.     If they meant that they would give everone $100 off their deductible, they would have written "$100 off your deductible".    See how that works?

" "You must still pay $20."  False advertising. "

  What part of their advertising was false?  Apparently you got $80 off your deductible.   That seems to fall on the good side of the $0 - $100 range specified in their advertisement. 

  Just out of curiosity, do you think when the lizard on TV says you can save "up to" 15% on car insurance, that every single person that applies saves exactly 15% over what they were paying before?
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