Complaint Review

Glencara TRK Holdings

Report: #1077293

Submitted:
Tue, August 20, 2013
Updated:
Tue, August 20, 2013
Reported By:
Niall
Lempaala FINLAND (EUROPE) Massachusetts
Name:
Glencara TRK Holdings
Address:
Glencara, Claddagh House, Briarhill Business Park, Galway , Select State/Province Ireland Phone:
+353 (0)91 773769
Category:
Jewelers

Glencara TRK Holdings Glencara TRK Holdingswww.glencara.com Yet another case of Glencara TRK Holdings not responding - no goods and no answer when calling answer phone and a computer base email saying unable to deal with enquiry as too busy internet Galway Galway Ireland


Glencara Order # 400000640

Early August 2013 I bought a gents Celtic Warrior ring which was delivered but the size (19.4mm Diameter---60.8mm) was too small so I returned it for exchange to a larger 19.8mm Diameter---62.1mm.

I mailed the ring still in brand new perfect condition back to TRK Holdings, Corner House, Lowlands Road, St Sampson,  Guernsey, Channel Islands GY2 4NZ as directed by Glencara, from where the ring was originally mailed.

As of end of August I have NOT RECEIVED ANY ACKNOWLEDGEMENT OF RECEIVING RING NOR CONFIRMATION OF SHIPPING THE EXCHANGE RING.

All of my attempts to contact Glencara by phone have FAILED due to automatic voice mail on all of their numbers.

All of my attempts to email Glencara have NOT PRODUCED ANY RESPONSE FROM GLENCARA.

Either Glencara has SERIOUS BUSINESS PROBLEMS or are UNTRUSTWORTHY, or both.


This report was posted on Ripoff Report on 08/20/2013 04:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Glencara-TRK-Holdings/Galway-Select-StateProvince/Glencara-TRK-Holdings-Glencara-TRK-Holdingswwwglencaracom-Yet-another-case-of-Glencara-1077293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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