• Report: #1157516

Complaint Review: Global Automotive (Miami), Inc.

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  • Submitted: Wed, June 25, 2014
  • Updated: Wed, June 25, 2014

  • Reported By: David V. — Canton Michigan
Global Automotive (Miami), Inc.
13941 SW 143rd Court - Suite #4 Miami, Florida USA

Global Automotive (Miami), Inc. eBay Seller of Automotive Parts I Thought It Would Never Happen To Me Miami Florida

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I have never experienced or reported anything like this experience in my life.  I ordered a fuel pump for my car from eBay, via Global Automotive.  I have bought hundreds of items via eBay without issue.  Their score seemed pretty good When it arrived I immediately noticed that it was NOT the part number that was advertised so I immediately contacted them.  Their customer service lady responded pleasantly with the following assurances that "do not worry, it is directly compatable and if it doesn't work just return it to us".   Just over two mos later I also received the fuel pump sender that the pump mounts to and immediately noticed that the new fuel pump that they said was compatible was too short. So, because of their written assurances, as logged in eBay, I contacted Global Automotive and they instantly replied "too late, it has been over 60 days".  I was flabergasted.  To make it worse, I actually rigged and installed the pump last weekend and it quickly failed.  To me it is now obvious, though too late for me but hopefully not you,  that this is a thieiving business.  In my experience, they did not even hesitate to lie and could care less about you.  The hispanic accented lady that answers the phone is cantankerous and very rude - you can tell that defending their thieving business is her life.  EBay will give you their phone number if you ask for it nicely as they sympathized, but it was days past their 60-day guarantee.  Bottom line, they are a thieving business in my experience and believe they are selling counterfiet parts because the OEM part that they advertised failed almost immediately.  I have since purchased a new pump that is working perfectly and have moved on, but am taking this time to post because I would appreciate it if someone had done this for me before I messed up and trusted them in the first place.  Live and learn, but I will never buy from this outfit again and neither should you.

This report was posted on Ripoff Report on 06/25/2014 06:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Global-Automotive-Miami-Inc/Miami-Florida-33186/Global-Automotive-Miami-Inc-eBay-Seller-of-Automotive-Parts-I-Thought-It-Would-Never-1157516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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