EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
businessbureau.com CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
They called me at work one day back in November. Offered me a Mastercard of up to a $1500 credit limit. For a one time fee of $299. I accepted the offer and they recorded it. The transaction was scheduled to take place on the Dec. 4. They took the money out of my checking account.
On Dec 8 another $299 was taken out of my account. I called their customer service number and spoke to Steve Calvin, an assistant manager, and was told that Amerinet was double debiting people on the 8th. They said the money would be credited into my account on Dec 15.
On Dec. 9 and 10th they double debited $19.95 which was unauthorized. I called their customer service several times and they would not let me speak to a supervisor. I went to my bank and disputed all charges.
On Dec. 14, I called Amerinet again and told them that I disputed their charge on the 8th with my bank. They had no recorded of the double debit to be refunded to me. They said the credit will be in my account by Dec. 19th. I filed complaints with the FTC, and BBB.
Today I called Global Benefits and spoke to customer service rep, Jessie Fernandez, there was not a supervisor there. I explained to her that I disputed all charges with my bank and I made a complaint with the BBB and FTC. She stated that only 5% of their customers have complained about their company.
I told her that I paid for a credit card not a credit repair book. She insisted that if I followed their credit repair book I would be guaranteed a credit card. She rambled on and on about how they are trying to help people with bad credit.
They have taken $640 from me. I have not received any money back or anything else from this company. I'm going to take them to small claims court. They probably won't make the effort to show up. If you want to email about this you can. I really want to put an end to this company so they can't do this to other people.