This company took money out of a sick, elderly woman's small bank account without any authorization. They told the bank she had given them a verbal ok on June 14, 2004. However, the woman is in a nursing home, unable to physically or mentally make such an authorization. They also state they called her home number - which is disconnected and has been for several months!
This company purchases information off a "suckers" list of elderly people and those who have responded to other telemarketing calls. They then call and try to bully elderly people into accepting some part of their program. They then use any "ok" to justify their charging of accounts, even if you just say "ok thanks for the info." and hang up.
By the way, none of their programs are helpful or really intended to aid consumers. There are plenty of companies that provide the same information for free. What they sale is useless information. It's a get-rich-quick scam for the executives.
However, this time they went too far and didn't get ANY authorization before charging her account. Now she is out of $299.99 and her nursing home fees are due in a week. She can't defend herself from these type of theives. What if she didn't have a family member checking on her bank account? How many times have they done this?
They knowingly and willfully STOLE money without any contact with the consumer. This is outright theft. The bank is furious and is trying to get her money back - so far, not so good. If they call - hang up as fast as you can!
San Antonio, Texas
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will... we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.