- Report: #979642
Report - Rebuttal - Arbitrate
Complaint Review: Global Cash Card
Global Cash Card7 Corporate Park, Irvine, California United States of America
Global Cash Card World Processing Should not be an operating financial service. Irvine, California
*UPDATE EX-employee responds: Global Cash Card
*Consumer Comment: Agreed
*Author of original report: Unbelievable ethics, GCC lies yet again.
*UPDATE Employee: Response
In addition, their customer service is one of the worst I've ever seen. Their "Upper Management" is composed of supervisors that are barely in their early twenties. These supervisors are young, have no experience outside of global cash card, and have no college education. After about 4 months of being a customer service rep, you may be promoted to the DDS department, which is the people that handle all of the direct deposits. Would you trust young, uneducated, and inexperienced people with your hard earned money?
Also, they violate PCI Procedure. The same customer service representatives that take your calls, are required to simultaneously process the pay cards and send them out to the consumer. Last time I checked, this leaves their liable for lawsuits..
Global Cash Card is one of the worst companies ever, and their mother company World Processing should also be taken down with it. If you guys have any questions, contact me because I have first-hand experience with the staff and the customers. Don't let young uneducated people handle your money, and don't let this company rip you off any longer!
This report was posted on Ripoff Report on 12/08/2012 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Global-Cash-Card/Irvine-California-92617/Global-Cash-Card-World-Processing-Should-not-be-an-operating-financial-service-Irvine-C-979642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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