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  • Report: #871022

Complaint Review: Global Equity Finance inc

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  • Submitted: Thu, April 19, 2012
  • Updated: Wed, July 25, 2012

  • Reported By: struluet — deadwood Oregon United States of America
Global Equity Finance inc
4747 Morena Blvd Suite 201 SanDiego, California United States of America

Global Equity Finance inc Darran Douglas laze want the money but dont want to work for it and he's a team leader lol SanDiego, California

*Author of original report: some of the things you left out about your rebuttalfrom your side of the story.said the record strage

*Author of original report: some of the things you left out about your rebuttalfrom your side of the story.said the record strage

*UPDATE Employee: Rebuttal to Report #871022

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For a team leader ,he's a vary poor example one that sites at a desk and does nothing. sent paper work by fax to his e-mail and it took two weeks to fine out not all the paper work came though he sent to American Financial Resources inc which took two weeks to get back to him to tell him some was missing. point if he had checked the paper work he would have seen some was missing . two weeks went by and the same thing happen  again. poor leader poor service and bad company to deal with.

This report was posted on Ripoff Report on 04/19/2012 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Global-Equity-Finance-inc/SanDiego-California-92117/Global-Equity-Finance-inc-Darran-Douglas-laze-want-the-money-but-dont-want-to-work-for-it-871022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

some of the things you left out about your rebuttalfrom your side of the story.said the record strage

AUTHOR: struluet - (United States of America)

Dissatisfied Customer was not approved was not a result of Darrens poor service YES it was, after sending the paper work to him he just sent it on to the american financial resources and did'nt check it to see if all the paper work, was there before sending it on  causing a two week delay  . Two weeks went by   befor he told me that some of the paper work was missing.  And that was the first time, two more weeks went by before he called me  again and said that american financial resources  had'nt gotten all the paper work they needed again . and yes we were unhappy about geting turned down, But  me point is,  he  could have done a better job and we could have moved on  sooner if the exter month  he made us take by him, doing the  job the way he did. And were did you get this  appraisal came in $78,000 low due to the subject propertys close proximity to a gas station (FHA requires subject property be located 300 ft away).  On the appraisal that we got it said the appraisal came in at  300,000 we had the appraisal checked by a appraisal here that said the same thing 300,000 and yes the  the turn down was due to being to clouse to the gas station per FHA GLIDE LINES. And yes I am sure that  Global Equity Finance, Inc. has a vary good   reputation and is a vary fine  organization  some times you just get a bad apple in it. We were not cutting Global Equity Finance, Inc down just one of its employes that could have done a better job for Global Equity inc.  Thank you
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#2 Author of original report

some of the things you left out about your rebuttalfrom your side of the story.said the record strage

AUTHOR: struluet - (United States of America)

Dissatisfied Customer was not approved was not a result of Darrens poor service YES it was, after sending the paper work to him he just sent it on to the american financial resources and did'nt check it to see if all the paper work, was there before sending it on  causing a two week delay  . Two weeks went by   befor he told me that some of the paper work was missing.  And that was the first time, two more weeks went by before he called me  again and said that american financial resources  had'nt gotten all the paper work they needed again . and yes we were unhappy about geting turned down, But  me point is,  he  could have done a better job and we could have moved on  sooner if the exter month  he made us take by him, doing the  job the way he did. And were did you get this  appraisal came in $78,000 low due to the subject propertys close proximity to a gas station (FHA requires subject property be located 300 ft away).  On the appraisal that we got it said the appraisal came in at  300,000 we had the appraisal checked by a appraisal here that said the same thing 300,000 and yes the  the turn down was due to being to clouse to the gas station per FHA GLIDE LINES. And yes I am sure that  Global Equity Finance, Inc. has a vary good   reputation and is a vary fine  organization  some times you just get a bad apple in it. We were not cutting Global Equity Finance, Inc down just one of its employes that could have done a better job for Global Equity inc.  Thank you
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#3 UPDATE Employee

Rebuttal to Report #871022

AUTHOR: Sarah Panis - (United States of America)

This rebuttal is filed in response to Report #871022, filed on April 19, 2012, by user struluet from Deadwood, OR.  

At Global Equity Finance, we pride ourselves on having the highest level of customer service. Therefore, all negative feedback is reviewed with the utmost importance, and we do all we can to rectify the situation with our dissatisfied customer. A letter of explanation has been extended to user struluet.  For the awareness of the general public, a brief explanation is outlined below:

January 26, 2012 was the point of initial contact between Daren Douglas and Dissatisfied Customer. The initial paperwork was sent to the Dissatisfied Customer by Darren on February 6. We received signed paperwork from Dissatisfied Customer on February 20. Paperwork was submitted to American Financial Resources on February 20. On March 6, the appraisal was ordered. Inspection took place on March 15 and the appraisal report came in from the appraiser on April 6.  

The reason why the Dissatisfied Customer was not approved was not a result of Darrens poor service, but because the appraisal came in $78,000 low due to the subject propertys close proximity to a gas station (FHA requires subject property be located 300 ft away).

The purpose of this rebuttal is not to defend the actions of Daren Douglas, who was terminated from the organization on April 16, 2011, but to defend the reputation of our organization. Global Equity Finance, Inc. only employs experienced loan officers, with a proven record of success, which is why Daren was terminated after four months of employment.

Global Equity Finance, Inc. boasts an A rating with the San Diego Better Business Bureau. We have maintained our A status since October 2008.

Our customers post rave reviews about our loan officers every day. To see some of these reviews, please visit our website at www.geqfinance.com.

Contact Information:

For further information, please contact Operations Manager.

Sarah Panis

Direct Line: (858) 768-6950

Sarah.Panis@geqfinance.com
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