• Report: #190858

Complaint Review: Global Life Enhancement

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  • Submitted: Wed, May 10, 2006
  • Updated: Tue, January 26, 2010

  • Reported By:Plains Montana
Global Life Enhancement
Herbal-smoke-shop.com Galloway, New Jersey U.S.A.

Global Life Enhancement - Herbal Smoke Shop Ripoff Deceptive Misleading Bogus Galloway New Jersey

*Consumer Comment: My thoughts of this

*Consumer Suggestion: Hey I got a sultution!!

*Consumer Comment: also ripped off

*Consumer Comment: Look out - posing as monstersmokeshop.com

*Consumer Comment: actually this site sells you poison

*Consumer Suggestion: Derek you use different numbers than Bob - why is that?

*Consumer Comment: HERBAL SMOKE SHOP IS NOT FRAUD

*Consumer Comment: How bout this....

*Consumer Comment: This is FUNNY! SMOKING is supposed to ENHANCE LIFE? I did not know that lung cancer, throat cancer, and mouth cancer could enhance one's life.

*Consumer Comment: HSS is Cool with Me!

*Consumer Comment: Hawaiian Gold Bud - is Wild Lettuce!!!

*UPDATE Employee: Customer Support is available via telephone 9am to 4pm eastern time

*UPDATE Employee: Customer Support is available via telephone 9am to 4pm eastern time

*UPDATE Employee: Customer Support is available via telephone 9am to 4pm eastern time

*UPDATE Employee: Customer Support is available via telephone 8664372748

*Author of original report: UPDATEI'm a consumer that's calling "foul" where I'm seeing it.

*Consumer Comment: No Affiliation...but Nice Try!

*Consumer Comment: No Affiliation...but Nice Try!

*Consumer Comment: No Affiliation...but Nice Try!

*Consumer Comment: No Affiliation...but Nice Try!

*Consumer Comment: Brad has a vested interest in HSS

*Author of original report: I have already contacted you

*UPDATE Employee: Customer, please contact us if you have a problem

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Remember; If it sounds to good to be true...Then it probably is. I wish I would have heeded this advice when I came across Herbal Smoke Shop's web site announcing 'legal herbal buds'.

It looked good, the description was convincing, and the testimonials were incredible. I was convinced that this would be a great alternative product to 'illegal buds'.

I placed my order for a 1/2 ounce of the Hawaiian Gold Bud on the 15th of April, yesterday May 9th I got my order. Not the ULTRA fast shipping that the claim. I tore open the package and inside was a small bag of Lactuca Virosa (it says so right on the package).



I didn't know what to expect. I knew it wouldn't be pot, but the statements and advertising on the website led me to believe I would get something Very similar. It wasn't even close. The testimonials, descriptions, and pictures are very desceptive and misleading. Had there been a statement that this is product is WILD LETTUCE I would have never purchased it.



A web search for Lactuca Virosa yeilded me this statement; Also known as Wild Lettuce, the Biennial, growing up to 2-4 feet, maximum height of 6 feet (cultivated plants usually smaller). The erect stem, springing from a brown tap-root, is smooth and pale green, sometimes spotted with purple. Leaves are from 6 to 18 inches long, flowers are pale yellow, with large open clusters. Commonly found along river banks and waste fields.

The package was the smallest half ounce I have ever seen. It did not look, smell, or taste like anything familiar. After smoking 2 bowls of this 'alternative product' I had a very light buzz, a headache, a sore throat, and my lungs hurt later that evening. Contrary to other reports, this product was not glued or dyed, it is a real plant.

The description for the "legal bud" "Hawaiian Gold Bud" taken directly from the website Herbal-Smoke-Shop.com reads as follows... I will interject where I feel necessary. I will mark all interjections with capitol letters

#1 Returning Customer Favorites
Home of the The highest quality, strongest legal herbal smokes in the world.
With more repeat customers every day, our best selling and strongest legal buds and herbal smoking product rankings are made with the recommendation from countless satisfied repeat customers. Our legal buds and hydroponic hybrids are specially bred bud for optimal potency and are the absolute highest quality in the world. X DOES IT TAKE A BOTANIST TO CULTIVATE WILD LETTUCE?X

Seriously big Buds with a seriously Potent Smoke. SERIOUSLY BIG BUD...*&*&, THERE WAS NOT A BUD IN MY PACKAGE BIGGER THAN A DIME X

An ultra potent all bud smoke. Hawaiian Gold is a rare strain of exotic hawaiian herbal buds grown in the rich volcanic soil of Hawaii. X THIS STUFF GROWS ON RIVER BANKS AND WASTE FIELDS. I HIGHLY DOUBT IT GROWS IN RICH VOLCANIC SOIL IN HAWAII. I CALL *&*& The world's strongest legal bud. Ultra Potent. Hawaiian Gold Bud is sure to provide any smoker an extremely pleasurable smoking experience!
IT WAS NOT A PLEASURABLE EXPERIENCE

Over 100 lbs a month flown in FRESH from the island of hawaii! Grown from our huge reserve in hawaii and seen in our ad in high times and voted the world's best 100% legal smokes by top smoking magazine readers 7 years in a row for it's extremely potent smoke and uncanny smell & appearance. X UNCANNY TO WHAT? NOTHING UNCANNY AT ALL Freshly Picked and bagged directly from our 2000 acre reserve in Hawaii!

Unlike any other herbal bud available today, the smoke is ultra potent, and very fresh. THIS IS A TRUE STATEMENT, IT WAS SO FRESH YOU COULD ALMOST WRING THE WATER OUT OF IT
Tastes great NO, DOESN'T TASTE GREAT. and purchased by thousands of satisfied repeat customers, making this one of our top herbal smokes and the #1 selling legal bud in the world! Hawaiian Gold is all bud and always Ultra Fresh. Hawaiian Gold Buds burn smooth in a pipe THEY HAVE A STRANGE DEFINITION OF SMOOTH , or rolled with paper or smoked in your favorite smoking device.

Herbal Smoke Rating: Incredibly enjoyable, substantially potent smoke, that is extremely satisfying. The world's best legal herbal bud, period. Only available at Herbalsmokeshop.com!

The testimonials are also a load of crap. I am sure they were written by someone within the company.

The disclaimer that says CAUTION, DO NOT OPERATE HEAVY MACHINERY OR DRIVE A CAR AFTER USING THIS PRODUCT is a deceptive misleading statement again.

If you are looking for an alternative to pot, go out in your backyard and pick some grass you'll be better off and money ahead.

Shame on you Herbal Smoke Shop.

I will be demanding my money back for this product. Wish me luck

Anthony
Plains, Montana
U.S.A.

This report was posted on Ripoff Report on 05/10/2006 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Global-Life-Enhancement/Galloway-New-Jersey/Global-Life-Enhancement-Herbal-Smoke-Shop-Ripoff-Deceptive-Misleading-Bogus-Galloway-New-190858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

My thoughts of this

AUTHOR: ripped - (Canada)

I think some of the positive posts on these products are not actually from who it says there from, and seems to me like they are from someone from the company itself and trying to disguise it by saying they are a customer posting something good of the product. Well Ive had my own experience with this product and I will say in my opinion - SUCKS big time, and I will never go there again or purchase anything from this lame place.
I feel that there should be laws against this sh-t, and like you will read from others that this stuff - whatever it may be, is absolutely rubbish and in my opinion anyone thinking of buying this stuff - don,t or you will be kicking yourself and if you want to throw your money away - well that's up to you. What some people will do for money!, and what some people will do with money!

Opinions are just that, and anyone has the right to there own, so lets hear it.

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#2 Consumer Suggestion

Hey I got a sultution!!

AUTHOR: majicmazo - (United States of America)

So who ever wans o get high legally should go to California, become a citizen and obtain a medical marijuana card which is extremely easy to obtain and will cost you 60 bucks than you can go into a beautiful shops and smoke real marijuana with thc and do it legally, the best ive ever tried i might add 8)
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#3 Consumer Comment

also ripped off

AUTHOR: Wbr - (United Kingdom)

its a great shame that only now have i looked on the internet for sites such as these which are filing accurate reports discrediting this scam of a company

me n a friend bought bout 40 quids worth of stuff off of here, no idea in the slightest what it is but it doesn't work full stop. it's a scam.

(angry)
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#4 Consumer Comment

Look out - posing as monstersmokeshop.com

AUTHOR: Chuck - (U.S.A.)

This company is posing as www.monstersmokeshop.com, its pretty obvious as both MSS and HSS websites ahave the exact same layout, product logos, and BS. I'm glad I'm broke or else I might have fallen for it.

Also, you have to look at how many people ordered the product and counted thier losses, without cmplaining. The "satasfaction" ratios are skewed. I know my stats, sirs.
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#5 Consumer Comment

actually this site sells you poison

AUTHOR: Boris - (Canada)

i smoke weed, pot, chronic, whatevr u wanna call it, so i thought i would try your stuff. i am a real person 1 of my emails is (( email removed by ROR))if u wanna check and see, i will respond to you if you are a chill person, anyhow this site Herbal Smoke Shop does sell you herbs, and probably 99% of the people who order from the site get their stuff.....the customer service seems to be a big issue on these 77 (yes there are 77 reports on this site alone....filed by some rather intelligent sounding folks) reports. i dont really care about the service as long as i get what i paid for...thats the only catch here people....you do not get what you pay for, you get a blend of herbs, im not sure whats in them and i cant belive i actually smoked some of it,

but i can tell you now with no bias that this stuff does NOT get you high in any way shape or form, further more this stuff could pose a serious threat to your health and well being...(i say this knowing full well that smoking anything in the first place is not good for you) this stuff should not be sold....

What can you do if you were ripped off? nothing except file complaints such as these on websites and try and advise the unknowing public of this blatent show of unhonest cocky moronism. ....

this site just stole your money, imagine that your dealer sold you some oregano instead of chronic....you would do something right? anyhow Bob seems like an ahole, treats his customers bad, sells poison, and he'll get whats coming to him.....like i said be fore contact me if you want any proof i have pictures and a live feed video cam to show you how crappy this stuff is in real time.

SAVE YOUR MONEY AVOID THIS STUFF LIKE THE PLAUGE...also how could anyone who has ever smoked marijuana smoke this stuff and give it anything but a bad review.

the innocent will know the truth DEATH TO HERBAL SMOKE SHOP....THE SELLER OF LIES
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#6 Consumer Suggestion

Derek you use different numbers than Bob - why is that?

AUTHOR: Chris - (U.S.A.)

Interesting Derek - Bob just posted on 07/02/07 that your complaint ratio is 1 in 5000. You say 1 in 3000. Why the discrepancy?

I think it's because you are full of crap! You have provided no proof of your claims of good customer service or these so called "ratios" of satisfied customers.

Here is what I had to say to Bob although he has yet to respond:

I had the same problem with this company that HUNDREDS of people have reported on this site. Think for a second about the number of people who are not aware of this site and found nowhere to voice their complaints.

Just because Bob (Derek) says '...when the reality is we have less than 1 in 5000 complaint ratio. 1 in 5000' does not make it a fact. How is that information tracked? Can Bob provide some sort of PROOF?

You can repeat again and again that your customer service is great but that does not make it fact. First off define great - I found your customer service to be completly non-existant until I filed a complaint on this site. Only then did you respond to the emails I sent - I never spoke with ANYONE because the numbers you provided were always busy and the voice mailboxes were full. But, perhaps this is great customer service compared to what you would recieve in a Mexican prison.

But since you feel you can present your opinions as fact, I will do the same.

The fact is you will not recieve anything from this company unless you find a site like this a post a complaint. Their intent is to steal your money. Most consumers are not aware that there are web sites like this and will never recomp their stolen funds.

In addition, their product are WORTHLESS! I tried one of their tea blends and it tasted worse than regurgitating in your mouth. However I must admit it did have a calming effect. I spent the entire day in the bathroom with the runs so I was not distracted by the other events in my life. I had the whole day to sit and read - thanks for that one Herbal Smoke Shop.

One of the things people should consider buying this junk is WHERE DOES IT COME FROM? For all we know it's the fungus that grows between Bobs toes. Akin to my other statements, Bob may say it's natural but that is not proof! Perhaps it would be a good idea to have the FDA look into his claims. Then we could reley on impartial FACTUAL information rather than Bob's 'facts'.
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#7 Consumer Comment

HERBAL SMOKE SHOP IS NOT FRAUD

AUTHOR: Samuel - (U.S.A.)

Ok people, i am a real person. I am beginning to think either the people on here are just completely going about placing their order the wrong way...OR they are from this other competitor's site which have on their site some 'testimonials' bashing the herbal smoke shop. SPECIFICALLY stating that they never send their stuff out but charge you right away..

All I want to say is, I HAVE NEVER GOTTEN A BUSY SIGNAL.. SOMEONE ANSWERS THE PHONE EVERY TIME I CALL..AND THEY ARE EXTREMELY HELPFUL AND POLITE...I EVEN SPOKE WITH A REP THERE FOR ABOUT 15 MINUTES REGARDING THIS STUPID WEBSITE AND THE RETARDED REPORTS POSTED ON HERE..

OH ALSO, i filed a complaint on the websites support section..and guess what? they responded back within 24 hours...actually it was more like 4 or 5 tops (they responded the same day)....I was all upset because i didnt think they responded..guess wehre I found it..??? MY FRIGGIN SPAM FOLDER JUST LIKE THEY REPEAT THEMSELVES SAYIN OVER AND OVER AGAIN ON THIS SITE..CHECK YOUR DAMN SPAM FOLDER AND CHECK IT TWICE BECAUSE I OVERLOOKED IT THE FIRST TIME AND THEN WROTE THEM A NASTY EMAIL - ONLY TO FEEL STUPID WHEN I FOUND THEIR RESPONSE...

oh and also my package arrived first thing this morning - DAY 3, and that was because we used the post office.

SO SAY WHAT YOU WANT BUT IM A BELIEVER OF HERBAL SMOKE SHOP NOW.

as for the product, i'll get back to you, i haven't tried it, i have to go pick it up from the postoffice.

THANKS HERBAL SMOKE SHOP sorry there are so many people bashing you on here..
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#8 Consumer Comment

How bout this....

AUTHOR: Steve - (U.S.A.)

How bout this.

Instead of smoking it like normally, try digiesting it like tea or make brownies.

Also; if you only felt light headed trying out the H.G.B., you probably have a high tolerance to thc, and smoke entirely too much reefa.

I'm confused where you got, "Life Enhancment" from Thomas. It seems like your talking about viagra or hair growth for men.
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#9 Consumer Comment

This is FUNNY! SMOKING is supposed to ENHANCE LIFE? I did not know that lung cancer, throat cancer, and mouth cancer could enhance one's life.

AUTHOR: Thomas - (U.S.A.)

"Global Life Enhancement" and "Herbal Smoke Shop"



SMOKING is supposed to ENHANCE LIFE? I did not know that lung cancer, throat cancer, and mouth cancer could enhance one's life. Not to mention bad breath! I just learned something new. Gosh, thanks, guys.



Looking for a smoke close to weed to "get high"? Well, when you are older you may decide that the "getting high" was simply not worth the money and your resulting health problems.



1. Getting old while having lots of money and still being healthy is bad enough.



2. Getting old while having very little money and poor health is simply bad. Real bad.



I am (1). What will you be?
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#10 Consumer Comment

HSS is Cool with Me!

AUTHOR: Rocky - (U.S.A.)

I have been ordering from this company for over 3 years, and never had a single problem. Their products are great and so is their customer service. It is odd that there is any complaints at all since I have ordered well over 30 times and never had a single bad experience. I give them A ++ rating, and think whoever has a problem should just contact them rather than post this bogus slander. Every time I have ever called to order, I get a friendly customer service rep on the line who is more than willing to help me. Perhaps you are calling them after hours or something. Also, I see they respond to every single complaint, which to me would mean they obviously want to help all their customers or they would not respond to any posts. Hope this helps any perspective customers, I think this company is very trustworthy and I think their products are amazing
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#11 Consumer Comment

Hawaiian Gold Bud - is Wild Lettuce!!!

AUTHOR: Paul - (U.S.A.)

I just also received this "legal bud". Wow!!! I'm thinking about opening my own Herbal Smoke shop. Hey, it is kinda cool - just start to grow some grass and then sell 1/2 oz. for $40. - gooood business and there is no reason to have another job, especially considering the potential 30,000 "happy" buyers!!!



Well, please DO NOT count on me! I'm NOT gonna be one of those "happy" customers! I'm posting my comment hoping that some people who is thinking to buy some of your product will read this post first and change their minds.



Please say hello to all of your "happy customers" and wish them all the best!!!



Paul
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#12 UPDATE Employee

Customer Support is available via telephone 9am to 4pm eastern time

AUTHOR: Derek - (U.S.A.)

Sir,



We are in the office from 9 am to 4pm eastern time, mon-friday. 1-866-437-2748. There are over 6 lines here, and multiple operators. I did not receive any calls from you at all this week. In addition, I have no record of any emails received from you. IF WE WANTED TO SECRETLY RIP YOU OFF, THAN WHY WOULD I BE REPLYING TO EVERY SINGLE POST YOU MADE? Wouldn't it be easier, and more efficient for me to help you over the phone, or directly via email?



Email me at globallifesupport@gmail.com with your name, order #, and problem so I can assist you.



A couple of things:



1. It is not a law that ingredients for herbal smoking blends be listed at all. Infact, our #1 competitor DOES NOT LIST ANY INGREDIENTS for ANY smoking product. Ingredients must be listed for DIETARY SUPPLEMENTS (pills) not for natural smoking blends.



2. Hawaiian is MUCH MORE than just wild lettuce, but you already knew that, if you have seen wild lettuce, as it looks nothing like it. It is a hybrid bud/plant in the same genus.



3. The customer who is defending us, "Brad" is a happy repeat customer, like the other 30,000 we serve each month.



4. Do the math before you make judgement on how we are secretly scamming people. There are how many valid complaints posted in the last 30 days? 4 or less? And How many orders have we processed and shipped? OVER 30,000. That is FOUR in THIRTY THOUSAND. If I do say so myself, that is ONE HECK OF A SATISIFIED CUSTOMER RATIO!



We have been in business over 7 years for a reason. We ship almost a half of million packages a YEAR for a REASON. Not because we secretly do not return emails, but because customers LOVE our products, or WE WOULD NOT BE IN BUSINESS FOR SEVEN YEARS and WOULD NOT SHIP 30,000 + packages MONTHLY.



I am happy to assist you, but at this point will need you to contact me during normal business hours, as I have now responded to your slanderous posts, which are not only containing falsehoods, are slandering our company with bogus information. In the time it took to respond to these reports, rather than talk with you directly, I could have helped you 1000 times.



My contact info again: 1-866-437-2748 or globallifesupport@gmail.com that is my DIRECT EMAIL, it does not even go through the website mail servers, so please, contact me if you need further assistance.
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#13 UPDATE Employee

Customer Support is available via telephone 9am to 4pm eastern time

AUTHOR: Derek - (U.S.A.)

Sir,



We are in the office from 9 am to 4pm eastern time, mon-friday. 1-866-437-2748. There are over 6 lines here, and multiple operators. I did not receive any calls from you at all this week. In addition, I have no record of any emails received from you. IF WE WANTED TO SECRETLY RIP YOU OFF, THAN WHY WOULD I BE REPLYING TO EVERY SINGLE POST YOU MADE? Wouldn't it be easier, and more efficient for me to help you over the phone, or directly via email?



Email me at globallifesupport@gmail.com with your name, order #, and problem so I can assist you.



A couple of things:



1. It is not a law that ingredients for herbal smoking blends be listed at all. Infact, our #1 competitor DOES NOT LIST ANY INGREDIENTS for ANY smoking product. Ingredients must be listed for DIETARY SUPPLEMENTS (pills) not for natural smoking blends.



2. Hawaiian is MUCH MORE than just wild lettuce, but you already knew that, if you have seen wild lettuce, as it looks nothing like it. It is a hybrid bud/plant in the same genus.



3. The customer who is defending us, "Brad" is a happy repeat customer, like the other 30,000 we serve each month.



4. Do the math before you make judgement on how we are secretly scamming people. There are how many valid complaints posted in the last 30 days? 4 or less? And How many orders have we processed and shipped? OVER 30,000. That is FOUR in THIRTY THOUSAND. If I do say so myself, that is ONE HECK OF A SATISIFIED CUSTOMER RATIO!



We have been in business over 7 years for a reason. We ship almost a half of million packages a YEAR for a REASON. Not because we secretly do not return emails, but because customers LOVE our products, or WE WOULD NOT BE IN BUSINESS FOR SEVEN YEARS and WOULD NOT SHIP 30,000 + packages MONTHLY.



I am happy to assist you, but at this point will need you to contact me during normal business hours, as I have now responded to your slanderous posts, which are not only containing falsehoods, are slandering our company with bogus information. In the time it took to respond to these reports, rather than talk with you directly, I could have helped you 1000 times.



My contact info again: 1-866-437-2748 or globallifesupport@gmail.com that is my DIRECT EMAIL, it does not even go through the website mail servers, so please, contact me if you need further assistance.
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#14 UPDATE Employee

Customer Support is available via telephone 9am to 4pm eastern time

AUTHOR: Derek - (U.S.A.)

Sir,



We are in the office from 9 am to 4pm eastern time, mon-friday. 1-866-437-2748. There are over 6 lines here, and multiple operators. I did not receive any calls from you at all this week. In addition, I have no record of any emails received from you. IF WE WANTED TO SECRETLY RIP YOU OFF, THAN WHY WOULD I BE REPLYING TO EVERY SINGLE POST YOU MADE? Wouldn't it be easier, and more efficient for me to help you over the phone, or directly via email?



Email me at globallifesupport@gmail.com with your name, order #, and problem so I can assist you.



A couple of things:



1. It is not a law that ingredients for herbal smoking blends be listed at all. Infact, our #1 competitor DOES NOT LIST ANY INGREDIENTS for ANY smoking product. Ingredients must be listed for DIETARY SUPPLEMENTS (pills) not for natural smoking blends.



2. Hawaiian is MUCH MORE than just wild lettuce, but you already knew that, if you have seen wild lettuce, as it looks nothing like it. It is a hybrid bud/plant in the same genus.



3. The customer who is defending us, "Brad" is a happy repeat customer, like the other 30,000 we serve each month.



4. Do the math before you make judgement on how we are secretly scamming people. There are how many valid complaints posted in the last 30 days? 4 or less? And How many orders have we processed and shipped? OVER 30,000. That is FOUR in THIRTY THOUSAND. If I do say so myself, that is ONE HECK OF A SATISIFIED CUSTOMER RATIO!



We have been in business over 7 years for a reason. We ship almost a half of million packages a YEAR for a REASON. Not because we secretly do not return emails, but because customers LOVE our products, or WE WOULD NOT BE IN BUSINESS FOR SEVEN YEARS and WOULD NOT SHIP 30,000 + packages MONTHLY.



I am happy to assist you, but at this point will need you to contact me during normal business hours, as I have now responded to your slanderous posts, which are not only containing falsehoods, are slandering our company with bogus information. In the time it took to respond to these reports, rather than talk with you directly, I could have helped you 1000 times.



My contact info again: 1-866-437-2748 or globallifesupport@gmail.com that is my DIRECT EMAIL, it does not even go through the website mail servers, so please, contact me if you need further assistance.
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#15 UPDATE Employee

Customer Support is available via telephone 8664372748

AUTHOR: Derek - (U.S.A.)

Anthony,



I would rather speak with you over the phone if possible, but we do respond to all emails as stated on our website, within 24 hrs of receiving them. That being said, please call us 9am to 4pm eastern time, mon-friday, toll free at 866-437-2748 if you have any problems, as I or one of the other staff members is more than happy to assist you. Our product is much more than just "wild lettuce" and as I previously explained is not just wild lettuce. In regards to your comment about where it comes from, it is 100% grown and flown from hawaii to our warehouses 3 times a week. In addition, your complaint is 1 out of 30 in the last 300,000 shipments. That is a 1 in 1000 ratio, meaning 999 customers did not complain to your single complaint. As far as the positive posts here from our customer "Brad", thank you for your input, it is much appreciated.



Please do not understand that this is a "complaint oriented" message board, and usually do not take the time to post their positive responses, leaving only negatives for every company on this website, including huge companies like hewlett packard, and microsoft. Some of the complaints are obviously engineered by competitors trying to slander our company, which is understandable beings we are the industry leader for SEVEN YEARS IN A ROW.



Again, if you have a problem, and need to exchange an item, etc, all you have to do is contact our customer service department, toll free at 1-866-437-2748 and we would be MORE THAN HAPPY to assist you :)

Derek

Customer Service Manager
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#16 Author of original report

UPDATEI'm a consumer that's calling "foul" where I'm seeing it.

AUTHOR: Anthony - (U.S.A.)

"No...I'm a consumer that's calling "foul" where I'm seeing it. And "wild lettuce" is but ONE ingrediant out of many...but you already knew that!"



Wrong! Hawaiian Gold Bud has one ingredient. Lactuca Virosa

SEE PHOTO OF THE LABEL Failure to list ingredients is a FDA violation, so if there are more ingredients than listed. Your company is in violation Derek, ooops sorry, Brad.



"I just know from my own experiences with HSS that YOU are lying, as have been many of their "complainants"...beyond that,"



WE are ALL liars huh? you are the liar, with your fraudulant marketing



"I could care less what you think Anthony...assuming that's even YOUR real name!"



If you don't care what I think then get off my post and make your own. My name is George, no..Fred..., thats not it...umm Steve? Does that work for you?



Some other websites slandering your beloved company Brad (or is it Steve, Fred, maybe Derek?!)



You are an impossible person to get ahold of. Tried the number and it was busy. Sent emails....If you spent as much time in your office handling customer complains as you do here posting we wouldn't be having these internet conversations..Derek..I mean Brad.



CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#17 Consumer Comment

No Affiliation...but Nice Try!

AUTHOR: Brad - (U.S.A.)

No...I'm a consumer that's calling "foul" where I'm seeing it. And "wild lettuce" is but ONE ingrediant out of many...but you already knew that!



I'm NOT Derek...but I do sympathize with him and his company, which from what I can tell, is being slandered all over this website.

I just know from my own experiences with HSS that YOU are lying, as have been many of their "complainants"...beyond that, I could care less what you think Anthony...assuming that's even YOUR real name!
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#18 Consumer Comment

No Affiliation...but Nice Try!

AUTHOR: Brad - (U.S.A.)

No...I'm a consumer that's calling "foul" where I'm seeing it. And "wild lettuce" is but ONE ingrediant out of many...but you already knew that!



I'm NOT Derek...but I do sympathize with him and his company, which from what I can tell, is being slandered all over this website.

I just know from my own experiences with HSS that YOU are lying, as have been many of their "complainants"...beyond that, I could care less what you think Anthony...assuming that's even YOUR real name!
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#19 Consumer Comment

No Affiliation...but Nice Try!

AUTHOR: Brad - (U.S.A.)

No...I'm a consumer that's calling "foul" where I'm seeing it. And "wild lettuce" is but ONE ingrediant out of many...but you already knew that!



I'm NOT Derek...but I do sympathize with him and his company, which from what I can tell, is being slandered all over this website.

I just know from my own experiences with HSS that YOU are lying, as have been many of their "complainants"...beyond that, I could care less what you think Anthony...assuming that's even YOUR real name!
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#20 Consumer Comment

No Affiliation...but Nice Try!

AUTHOR: Brad - (U.S.A.)

No...I'm a consumer that's calling "foul" where I'm seeing it. And "wild lettuce" is but ONE ingrediant out of many...but you already knew that!



I'm NOT Derek...but I do sympathize with him and his company, which from what I can tell, is being slandered all over this website.

I just know from my own experiences with HSS that YOU are lying, as have been many of their "complainants"...beyond that, I could care less what you think Anthony...assuming that's even YOUR real name!
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#21 Consumer Comment

Brad has a vested interest in HSS

AUTHOR: Anthony - (U.S.A.)

Brad,

you obviously have a vested interest in this company to take so much of your time to assist Derek with rebuttals. Don't try to pass yourself off as a satisfied customer. Why is it that when I did several different web searches I found no positive about this company except by those who are in the affiliate program? I did however find several negative comments. You, Brad, are either a liar or a moron if you you think that this is a 'high quality' product with 'Uncanny resemblenses', this is nothing but specially grown WILD LETTUCE. Also, why is it that Derek always responds here in the posts but not to phone calls or emails? Do you have some sort of moronic excuse for him also?

I have some horse puckey that I will sell you seeing as you like to smoke crap.
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#22 Author of original report

I have already contacted you

AUTHOR: Anthony - (U.S.A.)

Derek,

I contacted you right after I made this post here. You take the time to read these rip-off reports and reply, but not to read your email and reply? I have no spam filters on my email so that excuse will not work.



I will post some pictures this evening of the little baggie and the ingredients label. I don't have a digital scale to verify, but it looks more like an 1/8th of an ounce when I compare it to other smoking products I have purchased. It actually feels lighter and less dense than other smoking products I am familiar with.



I don't dispute your claim that there are 30000 happy customers a month. All suckers like myself, I am very curious however to how many actual repeat customers you have for this product alone. I know that you sell many other great products, but I am refering to this product specifically. They'd have to be absolute morons fall for this bit twice.



If I dont hear from you via email by noon I will call your number.

Thanks
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#23 UPDATE Employee

Customer, please contact us if you have a problem

AUTHOR: Derek - (U.S.A.)

Customer,



We ship this product you are complaining about to 30,000 happy customers a month. We have less than a 1 in 1000 complaint ratio. Our customers LOVE this product. It is not simply wild lettuce, it is a hybrid plant, which is in the family of wild lettuce. We do not give away it's genus as it one of our most important company secrets that our competitors wish they knew. Wild lettuce, when combined with other herbs, in an herbal blend, can be a great smoke, but just wild lettuce on it's own, in my opinion is not much of a smoke. We specialize in formulating varieties of herbal blends and buds, but the product you purchased was an "all bud" smoke. It is directly from the plant to the bag. As far as the product size, there is no such thing as a "small half ounce" as all of our products are weighed on a high tech digital scale and do not ship unless exactly @ 14 grams. If you would like to exchange your product for any other product on our website, simply contact us so that we can assist you in doing so. Please contact me direct at 1-866-437-2748 mon-fri 9am to 4pm eastern time, or via email at globallifesupport@gmail.com so that I may assist you further. Kind Regards, Derek Customer Service Manager
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