- Report: #1143076
Report - Rebuttal - Arbitrate
Complaint Review: Global Media Advertising
Global Media AdvertisingInternet USA
Global Media Advertising, Adrian, Heather, James P. They claim their system did not hound us every day (4-5 times a day) and that I did not call to cancel. That it must have been a different Global Media that called me. And no they will not refund me. Internet
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April 3rd. I received a call from Global Media stating that they can put our web site as a premier on a Google search engine. That when someone googles a certain phrase like “Homes for sale in Rocklin” that our website would there on the page. For the first month it is under review for $20 per area. I agreed to see what I could do. Then the calls started, multiple times a day, being asked if we would like to have our website listed with Google / Yahoo as a premier ad. This was non-stop for a month. I would try to use their system to actually talk with someone and I would be dropped. Once I actually got through and complained about the calls. (of course they do not have a record of this). On April 18th 2014 I called using the number that I wrote down originally and talk to a person and reported again about the disturbing calls and that I was displeased that what they have promised hadn’t happened and that I wanted to cancel. I was told no problem. Then to cover everything again I had our office person call to make sure it was canceled on April 25th and she was told no problem. Now April 29th and I see on my debit card that I was charged $240 from Global Media. When I called I am told they have no record of any of this and that I still have an account. . . . ???!!!!! Now I am asking for managers. A Mr James P. calls me back and says that Global Media does make calls like that and it must have been a different Global Media, and that there is no record of me calling and canceling. That their call are all computerized and it would show that they called me or that I called them . . . . I have witnesses that I called . . . and that I have spoken with Global Media since the office personnel shares an area where we can hear each others call. They will not do a refund and that they never harassed us. Karen Davis
This report was posted on Ripoff Report on 04/30/2014 04:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Global-Media-Advertising/internet/Global-Media-Advertising-Adrian-Heather-James-P-They-claim-their-system-did-not-hound-1143076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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