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Report: #1174001

Complaint Review: Global Pets.Com - Internet

  • Submitted:
  • Updated:
  • Reported By: Value$hopper — Goleta California
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  • Global Pets.Com Internet USA

Global Pets.Com Deceptive Business Practices Internet

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Ordered a Lenis Pet Front Carrier on July 26 as a birthday gift.  It did not ship on date promised.  It did ship on Aug 2 and was delivered on Aug 6.   The first time it was used,  the strap broke.  The birthday receipient told me,  and I notified the company  and asked for a return label on Aug. 30,   24 days after it was delivered.   The company refused to send the label,  and stated they counted the 30 days from the date  I placed order.  That means they counted the 11 days it took them to pack, ship and deliver the carrier against me.  That is outrageous.   It is not possible to evaluate an item until it is delivered.  The company will not budge on their policy.  Their only advise was to contact the manufacturer,  Petego  who said they did not sell the product and won't stand by it.  There are many more reputable companies to do business with.  

This report was posted on Ripoff Report on 09/02/2014 05:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/global-petscom/internet/global-petscom-deceptive-business-practices-internet-1174001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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