- Report: #294848
Report - Rebuttal - Arbitrate
Complaint Review: Global Replica - E Time - Italian Fakes
Global Replica - E Time - Italian Fakes10871 Bustleton Avenue - Suite 301 Philadelphia, Pennsylvania U.S.A.
Global Replica - E Time - Italian Fakes Sent the wrong watch. Horrible experience. Philadelphia Pennsylvania
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December 14, the watch arrived in a Fed-Ex padded envelope. I opened it and found a UPS envelope. I opened that and there was a USPS small box. Needless to say the watch inside the box was not the one I ordered.
I tried to go and catch the Fed-Ex guy, but he was gone. So, I called Global Replica. A guy answered and apologized that there was a mix up in shipping and that there were new employees, blah blah. He told me that "Bonnie" would call me back in 10 minutes. No one called back. I called later and only got voicemail. I called the next day and the guy told me that there had been a fire and they have misplaced the tracking numbers in that process. He told me to call back in 20 minutes. I did, but got voicemail. I calle dthe next day and asked to speak with Bonnie. He told me that Bonnie just had a baby, and was not in the office. I demanded a tracking number and at this point seemed sympathetic and told me that I had waited long enough and that I would get the right watch overnight - to make sure that I sent back the one I got, and that the Fed-Ex guy would have a packing slip for it. Well, the next day (surprise) it did not come.
I called them on the Thursday before Christmas and the person that answered was, oddly enough speaking in a high-pitched tone - like he was trying to sound like a woman. This clown told me that it had been approved by the owner, and was shipped. He swore I'd receive it via USPS the next day. I told him that I needed the tracking number, he "placed me on hold" which then hung up on me. I've called, emailed, left messages, called Fed-Ex and the post office. I've contacted the NY, NJ and PA District Attorney's Offices.
It's December 27 now. No watch, and I have called at least 20 times. In one conversation, the guy said "you sound like an idiot," and that he couldn't do "magic".
This has made me sick. I honestly pray for these characters... It's evil.
This report was posted on Ripoff Report on 12/27/2007 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Global-Replica-E-Time-Italian-Fakes/Philadelphia-Pennsylvania-19116/Global-Replica-E-Time-Italian-Fakes-Sent-the-wrong-watch-Horrible-experience-Philade-294848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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