- Report: #502961
Complaint Review: Global Tea Direct
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| Global Tea Direct 990 Grove St.
Evanston, Illinois United States of America |
|
Global Tea Direct, Seattle Coffee Direct, Tea Source Expressm, Operated and owned by Peel, Inc. Unauthorized charges to credit card Evanston , Illinois
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The customer service staff refused to reverse charges before I return the merchandise, even though it was not ordered, therefore the charges were not authorized.
I am happy to return the merchandise, but I do not believe I owe anything for it.
I reported them to BBB and FTC, please do the same:
Tea Francais AKA Seattle Coffee Direct is owned & operated by
Peel Inc.
990 Grove St.
Evanston, Il 60201
(847)424-0954
briandale@peel.com
http://www.peel.com
File your complaints w/ www.ftc.gov & www.chicago.bbb.org
Also disputed charges on Visa through my bank.
You can also call their Director of Customer Service and complaint to her (they deserve being harassed!):
Rebecca Fergen-Ramirez
Director of Customer Service
Peel, Inc.
(224) 534-3015
This report was posted on Ripoff Report on 10/01/2009 08:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Global-Tea-Direct/Evanston-Illinois-60201/Global-Tea-Direct-Seattle-Coffee-Direct-Tea-Source-Expressm-Operated-and-owned-by-Peel-502961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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