- Report: #502961
Report - Rebuttal - Arbitrate
Complaint Review: Global Tea Direct
Global Tea Direct990 Grove St. Evanston, Illinois United States of America
Global Tea Direct, Seattle Coffee Direct, Tea Source Expressm, Operated and owned by Peel, Inc. Unauthorized charges to credit card Evanston , Illinois
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The customer service staff refused to reverse charges before I return the merchandise, even though it was not ordered, therefore the charges were not authorized.
I am happy to return the merchandise, but I do not believe I owe anything for it.
I reported them to BBB and FTC, please do the same:
Tea Francais AKA Seattle Coffee Direct is owned & operated by
990 Grove St.
Evanston, Il 60201
File your complaints w/ www.ftc.gov & www.chicago.bbb.org
Also disputed charges on Visa through my bank.
You can also call their Director of Customer Service and complaint to her (they deserve being harassed!):
Director of Customer Service
This report was posted on Ripoff Report on 10/01/2009 08:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Global-Tea-Direct/Evanston-Illinois-60201/Global-Tea-Direct-Seattle-Coffee-Direct-Tea-Source-Expressm-Operated-and-owned-by-Peel-502961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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