- Report: #783362
Report - Rebuttal - Arbitrate
Complaint Review: Global Water
Global Water21410 N. 19th Ave Suiet 201 Phoenix, Arizona United States of America
Global Water Fathom Global Water Company Scam, Claims that customer gave them wrong acct. number on echeck to incur returned check fees. Does not send out bill on time and sometimes with wrong amount. Outragous fees untr Phoenix, Arizona
*UPDATE EX-employee responds: Our environment
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First I would like to mention the very very poor quality water they provide us with which. I plan on reporting Global Water to environmental control for that issue.
My next complaint is that I pay my bill with a over the phone payment by check. They call this an e-check with an ACH withdrawal from your account. They take the info. that you provide them with, routing and account number of the check. (They claim they record these calls keep in mind) Now here is where the scam comes into play. They change one of the numbers on the accounts number of the check so they will incur a return check fee of $30. They did this once to me so I thought it may have been my fault so I paid the fee. [continued below]....
This report was posted on Ripoff Report on 09/30/2011 01:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Global-Water/Phoenix-Arizona-85027/Global-Water-Fathom-Global-Water-Company-Scam-Claims-that-customer-gave-them-wrong-acct-783362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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