- Report: #33885
Report - Rebuttal - Arbitrate
Complaint Review: Globalinx Corp
Globalinx Corp1483 Chain Bridge Rd, Suite 301 McLean, Virginia U.S.A.
Globalinx Corp ripoff Cutoff phone McLean Virginia
*0: 888 # Finally Released
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On the evening 10/15/02 I received an email that Globalinx was transferring my LD service but did not provide the form for my 888 # transfer.
I decided to change companies because of previous poor customer service from Globalinx. I filed the RESP form with the new Co but Globalinx refused to release the 888 number saying I was past due.
Not True! They automatically pull my payment from my credit card and had pulled the last payment on 10/11/02. I still have not received the bill.
They have ignored daily email messages to firstname.lastname@example.org, emails to their offline chat window, and emails to their express service. Their customer service line stays busy.
On 10/25/02 at approximately 4:15pm I called 877-777-3515 and a recording came on saying they were closed and their hours were 9am to 5pm.
On 10/28 I called them again and after constant redialing for 18 minutes I was put on hold for another 1:10 minutes. The person answering would not provide her name and was no help. I asked for a supervisor and her line kept breaking up as if she were on a cell phone and then I was disconnected.
There is no way to contact them. Their customer service numbers are a waste and they don't answer emails. I have even tried to contact their parent Orion and have been ignored there as well
I have filed a complaint with the FCC.
This report was posted on Ripoff Report on 10/30/2002 08:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Globalinx-Corp/McLean-Virginia-22101/Globalinx-Corp-ripoff-Cutoff-phone-McLean-Virginia-33885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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