- Report: #55098
Report - Rebuttal - Arbitrate
Complaint Review: Globalinx - Phonelinx - TigerDirect Inc.
Globalinx - Phonelinx - TigerDirect Inc.Globalinx Corporation, 1483 Chain Bridge Road Suite 301, McLean, VA 22101; TigerDirect Inc, 7795 West Flagler St, Suite 35, Miami, FL 33144 Nationwide U.S.A.
Globalinx - Phonelinx - TigerDirect Inc ripoff fraudulent ripoff business McLean Miami Virginia Florida
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Due to circumstances (out of town) my shipment was returned to TigerDirect and promptly refunded for the Router.
However, a month after initially ordering the Router I started to receive charges to my credit card for $54.90 from Globalinx/Phonelinx. Bear in mind I never repeat never received that free 15-day free trial phonecard and therefore did not even have a chance to utilize let alone open an account. I have never heard of Globalinx/Phonelinx ever. Their parent company is Orion Technologies Inc.
Contacted TigerDirect directly several times and finally got the charges stopped from Globalinx/Phonelinx. TigerDirect of course gave me the run around and via the Better Business Bureau TigerDirect promised to refund the two months of charges by Globalinx/Phonelinx. That promise letter was in September 2002 and still nothing in April 2003.
I believe that TigerDirect is guilty of "invasion of privacy" for illegally providing Globalinx/Phonelinx my personal and financial information allowing them to charge my credit card. I do not know why it is TigerDirect's business practice to provide personal data to other companies!
And Globalinx/Phonelinx is guilty of "blatant fraud". How can you charge someone that has never opened an account or even inquired about doing such. I surely did not authorize them to charge my credit card in the least.
I contacted the BBB for Globalinx/Phonelinx and they refused to respond to the BBB through several attempts. I did receive a letter via the BBB from TigerDirect promising a refund of $109.80 for the two months charged by Globalinx/Phonelinx.
To date I have not received my money back nor responses to various letters sent to both TigerDirect and Globalinx/Phonelinx. I even wrote the President and CEO of TigerDirect and nothing (of course).
This report was posted on Ripoff Report on 04/30/2003 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Globalinx-Phonelinx-TigerDirect-Inc/nationwide/Globalinx-Phonelinx-TigerDirect-Inc-ripoff-fraudulent-ripoff-business-McLean-Miami-Vir-55098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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