• Report: #341929

Complaint Review: Globalinx Rochester

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  • Submitted: Thu, June 19, 2008
  • Updated: Thu, June 19, 2008

  • Reported By:quebec Other
Globalinx Rochester
ww.globalinx.com Rochester, New York U.S.A.

Globalinx Rochester... misleading customers ....fraudulent charges Rochester New York

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Globalinx international plan was supposed to include calls to mobiles in Europe based on information provided by globalinx in one their conference calls that was confirmed to me in my online chat with one of their customer representatives. Now Globalinx has changed the story about calls to mobile without letting its customers know. they have started to bill their customers for those calls even though in april /may those calls were not charged.

evidently they are removed any trace of that information from their website. and anf curiously they don't archive logs of their chat. do they have a document retention policy?

Satchmo
quebec
Canada

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This report was posted on Ripoff Report on 06/19/2008 08:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Globalinx-Rochester/Rochester-New-York/Globalinx-Rochester-misleading-customers-fraudulent-charges-Rochester-New-York-341929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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