- Report: #37187
Report - Rebuttal - Arbitrate
Complaint Review: Globalinx/Phonelinx
Globalinx/PhonelinxMcLean Virginia McLean, Virginia U.S.A.
Globalinx/Phonelinx ripoff dishonest fraudulent billing McLean Virginia
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Since then, it has been like most of the other reports. I have made NUMEROUS calls to their company and each time have been assured that my refund was "being processed."
In the beginning of October, I called again and spoke with a woman named "Jo" at ext. 5401. She explained to me that they "supposedly" had had some problems with their "banking software" and that they had been "down" for 3 or 4 weeks, so were VERY far behind on all of their processing. She also told me that she was "surprised" that no one had told me this on any of my previous calls (whatever?!). She then gave me her name and extension number, told me that I could call her at any time to check on my refund and that I could expect to see it around Thanksgiving because of the "delay" they had experienced.
Well, Thanksgiving has COME AND GONE....and I started calling there the week OF Thanksgiving and have gotten the recording about the "technical difficulties" ever since.
I have done all kinds of searching on the Internet trying to find direct phone numbers or SOMEthing to get me through. I came across a couple of different e-mail addresses for "customer service" and have sent complaints that way, but have heard absolutely NOTHING!
I feel that I have been MORE than patient with this whole thing and now am REALLY ticked off!! I want my money back.
Their website is still up and it appears that people can still sign up for their LD service -- DON'T DO IT --!!!!!!!
This report was posted on Ripoff Report on 12/04/2002 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/GlobalinxPhonelinx/McLean-Virginia/GlobalinxPhonelinx-ripoff-dishonest-fraudulent-billing-McLean-Virginia-37187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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