• Report: #279032

Complaint Review: Globe Moving And Storage

  • Submitted: Tue, October 16, 2007
  • Updated: Tue, October 16, 2007

  • Reported By:Winnipeg Manitoba
Globe Moving And Storage
1373 Spruce Street Winnipeg, Manitoba Canada

Globe Moving And Storage Moving?? Buyer Beware!! Winnipeg Manitoba

*Consumer Comment: Not Sure What to Tell You

*Consumer Comment: Not Sure What to Tell You

*Consumer Comment: Not Sure What to Tell You

*Consumer Comment: Not Sure What to Tell You

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I am creating this report to create awareness and hopefully save someone a great deal of money and headache. I used a company to move my belongings called Globe Moving and Storage, located at 1373 Spruce Street in Winnipeg, Manitoba. If you are planning a move and requiring assistance...DO NOT USE THIS COMPANY!! There are so many "hidden fees" that they do not inform you of. For example: $25.00 to have someone open your storage locker for you, no assistance provided. They have quoted us the following for the monthly storage costs...the first time it was $65.00 a month. Once they had my belongings, suddenly the price was now $85.00 a month. 2 weeks ago, the price changed yet again to a whopping $109.00 a month. WTF is that? There is also a "warehouse handling fee" that started out as being $25.00 and then magically turned into $65.00. At the end of the day, what was supposed to cost around $300 wound up costing almost $1000.00!!! We had NO CHOICE but to pay this atrocious cost or our items would not be released and the costs would go up and up and up. We did not even have any furniture or overly heavy items there. Just some boxes and children's toys. Now, after being totally and completely ripped off and taken advantage of, low and behold 2 of my boxes are now missing in their warehouse. We went to pick our stuff up on October 5th to find this out. We have called every single day since, and still no one returns phone calls, no one knows where the hell our stuff is, we get passed around from person to person, etc.

Please, take my advice and DO NOT USE THIS COMPANY!! Make sure you do your research on what you are getting into when you use any moving and storage facility, period. These guys are crooks, irresponsible with your items, change their "fee" amounts constantly, they just rip you off over and over again. If I had gone with, for example U-Haul self storage, it would have cost me around $200 including the truck costs. They offer you really low costs to begin with to get your business and get your personal items...then watch out. Anyone who wants to dispute this, be my guest. This is simply what I have dealt with through them and am now continuing to deal with and I really hope that this group will spare someone the stress and financial loss that I have experienced.

Also, a quick note...they use Atlas Van Lines to transport your goods...as an eyewitness on Highway number 1 (Transcanada) between Portage La Prairie, Manitoba and Austin, Manitoba, they had strapped a customer's bar-b-que on the OUTSIDE of the truck at the back just hovering above the bumper. Would you trust these guys to move expensive items such as this? This truck was moving at 120km per hour. I was shocked and in disbelief when seeing this. I am sure that customer was none the wiser at the abuse and total disregard for his personal belongings.

Oh, and allow me to quote their motto...."Quality service when it really counts"

BUYER BEWARE!

Amber
Winnipeg, Manitoba
Canada

This report was posted on Ripoff Report on 10/16/2007 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Globe-Moving-And-Storage/Winnipeg-Manitoba/Globe-Moving-And-Storage-Moving-Buyer-Beware-Winnipeg-Manitoba-279032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Not Sure What to Tell You

AUTHOR: Jim - (U.S.A.)

First, those fees are pretty standard here in the US, except the warehouse handling fees are generally work out to around $100 for a couple of guys in the warehouse to access your items. It should be disclosed in the agreement you signed - it was on the forms we used to use when I worked in the industry.

Next, I can't tell how many months you had intended to store the items, however the rates for storage will change depending on how much is in storage and how long it is in storage and why. For example, if you are moving from one place to another, your items will be placed in SIT (storage in transit) within the warehouse. If the items are moved simply for storage without a move along the way, the storage would be considered PERM, which would be higher than SIT. Along the way, the storage can convert to PERM from SIT, which is might have happened when the rates increased from $85.00 to $109.00. Has the company disclosed how and why the rates increased?

One of the things that seemed clear was that you accessed your items a lot; that would have been a bad idea in your situation to keep your items in their storage. It would have been better if you had them deliver to a self-storage facility where you had control of the access. On the other hand, if anything had been broken, they would have had no responsibility.

I would personally recommend against doing a U-Haul; trucks are of poor quality and are unreliable. You could use Penske, or any other truck rental company and deliver to a warehouse of your own choosing.

Finally, I think the comment on the Atlas truck was out of line. If the BBQ was not loaded in the fashion it was, the consumer would have been on the hook for several hundred dollars over and above what was already in the truck. The safety of the BBQ should not even be called into question; those things are secured quite well (I know - I've tried to pull one off and it doesn't budge). I have seen an entire bed set (furniture, mattress, and boxspring) loaded on the outside of the truck in order to save a consumer money. Usually, that's the consumer's choice and not the company's choice (no, I never worked for Atlas).

Best of luck to you....
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#2 Consumer Comment

Not Sure What to Tell You

AUTHOR: Jim - (U.S.A.)

First, those fees are pretty standard here in the US, except the warehouse handling fees are generally work out to around $100 for a couple of guys in the warehouse to access your items. It should be disclosed in the agreement you signed - it was on the forms we used to use when I worked in the industry.

Next, I can't tell how many months you had intended to store the items, however the rates for storage will change depending on how much is in storage and how long it is in storage and why. For example, if you are moving from one place to another, your items will be placed in SIT (storage in transit) within the warehouse. If the items are moved simply for storage without a move along the way, the storage would be considered PERM, which would be higher than SIT. Along the way, the storage can convert to PERM from SIT, which is might have happened when the rates increased from $85.00 to $109.00. Has the company disclosed how and why the rates increased?

One of the things that seemed clear was that you accessed your items a lot; that would have been a bad idea in your situation to keep your items in their storage. It would have been better if you had them deliver to a self-storage facility where you had control of the access. On the other hand, if anything had been broken, they would have had no responsibility.

I would personally recommend against doing a U-Haul; trucks are of poor quality and are unreliable. You could use Penske, or any other truck rental company and deliver to a warehouse of your own choosing.

Finally, I think the comment on the Atlas truck was out of line. If the BBQ was not loaded in the fashion it was, the consumer would have been on the hook for several hundred dollars over and above what was already in the truck. The safety of the BBQ should not even be called into question; those things are secured quite well (I know - I've tried to pull one off and it doesn't budge). I have seen an entire bed set (furniture, mattress, and boxspring) loaded on the outside of the truck in order to save a consumer money. Usually, that's the consumer's choice and not the company's choice (no, I never worked for Atlas).

Best of luck to you....
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#3 Consumer Comment

Not Sure What to Tell You

AUTHOR: Jim - (U.S.A.)

First, those fees are pretty standard here in the US, except the warehouse handling fees are generally work out to around $100 for a couple of guys in the warehouse to access your items. It should be disclosed in the agreement you signed - it was on the forms we used to use when I worked in the industry.

Next, I can't tell how many months you had intended to store the items, however the rates for storage will change depending on how much is in storage and how long it is in storage and why. For example, if you are moving from one place to another, your items will be placed in SIT (storage in transit) within the warehouse. If the items are moved simply for storage without a move along the way, the storage would be considered PERM, which would be higher than SIT. Along the way, the storage can convert to PERM from SIT, which is might have happened when the rates increased from $85.00 to $109.00. Has the company disclosed how and why the rates increased?

One of the things that seemed clear was that you accessed your items a lot; that would have been a bad idea in your situation to keep your items in their storage. It would have been better if you had them deliver to a self-storage facility where you had control of the access. On the other hand, if anything had been broken, they would have had no responsibility.

I would personally recommend against doing a U-Haul; trucks are of poor quality and are unreliable. You could use Penske, or any other truck rental company and deliver to a warehouse of your own choosing.

Finally, I think the comment on the Atlas truck was out of line. If the BBQ was not loaded in the fashion it was, the consumer would have been on the hook for several hundred dollars over and above what was already in the truck. The safety of the BBQ should not even be called into question; those things are secured quite well (I know - I've tried to pull one off and it doesn't budge). I have seen an entire bed set (furniture, mattress, and boxspring) loaded on the outside of the truck in order to save a consumer money. Usually, that's the consumer's choice and not the company's choice (no, I never worked for Atlas).

Best of luck to you....
Respond to this report!
What's this?

#4 Consumer Comment

Not Sure What to Tell You

AUTHOR: Jim - (U.S.A.)

First, those fees are pretty standard here in the US, except the warehouse handling fees are generally work out to around $100 for a couple of guys in the warehouse to access your items. It should be disclosed in the agreement you signed - it was on the forms we used to use when I worked in the industry.

Next, I can't tell how many months you had intended to store the items, however the rates for storage will change depending on how much is in storage and how long it is in storage and why. For example, if you are moving from one place to another, your items will be placed in SIT (storage in transit) within the warehouse. If the items are moved simply for storage without a move along the way, the storage would be considered PERM, which would be higher than SIT. Along the way, the storage can convert to PERM from SIT, which is might have happened when the rates increased from $85.00 to $109.00. Has the company disclosed how and why the rates increased?

One of the things that seemed clear was that you accessed your items a lot; that would have been a bad idea in your situation to keep your items in their storage. It would have been better if you had them deliver to a self-storage facility where you had control of the access. On the other hand, if anything had been broken, they would have had no responsibility.

I would personally recommend against doing a U-Haul; trucks are of poor quality and are unreliable. You could use Penske, or any other truck rental company and deliver to a warehouse of your own choosing.

Finally, I think the comment on the Atlas truck was out of line. If the BBQ was not loaded in the fashion it was, the consumer would have been on the hook for several hundred dollars over and above what was already in the truck. The safety of the BBQ should not even be called into question; those things are secured quite well (I know - I've tried to pull one off and it doesn't budge). I have seen an entire bed set (furniture, mattress, and boxspring) loaded on the outside of the truck in order to save a consumer money. Usually, that's the consumer's choice and not the company's choice (no, I never worked for Atlas).

Best of luck to you....
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