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  • Report: #470026

Complaint Review: Globester

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  • Submitted: Wed, July 15, 2009
  • Updated: Wed, July 15, 2009

  • Reported By:LA California
Globester
P.O. Box 117368 Burlingame, California U.S.A.

Globester.com - Globester LLC They don't care about you they will take your money and run Burlingame California

*UPDATE Employee: Response

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I was stuck in the air port for 2 days because of Globester loosing my tickets and more tried to call them on the phone all i get was a automated message. then ad insult in energy they dubbed billed me ahhhhhhh don't use these people they are not even from the one customer survive rep sounds like she is from India.

kevin
LA, California
U.S.A.

This report was posted on Ripoff Report on 07/15/2009 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Globester/Burlingame-California-94011/Globestercom-Globester-LLC-They-dont-care-about-you-they-will-take-your-money-and-run-470026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Response

AUTHOR: Nathan Leto - ()

Dear Customer,

 

We sincerely appologize for the inconvinience. We would like to inform you that due to heavy call volume the calls sometimes get directed towards voicemail message however, we make sure that we reply each voice mail message as we have dedicated team which work on voice mail messages regularly. We pride ourselves on responding to customers' concerns quickly. We request you to help us with your booking reference number so that we can invistigate this matter and will do everything we can to serve your needs. Please feel free to contact us at our customer service (1-888-206-2080) or write in to support@globester.com.

Thank You
Nathan

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