• Report: #1127582

Complaint Review: Globester

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  • Submitted: Sat, March 01, 2014
  • Updated: Sat, March 01, 2014

  • Reported By: Irvin — Taos New Mexico
Globester
Globester.com, Select State/Province USA

Globester We take your money and say f*** you in the end. They took my money for a flight that i did not take. Globester.com Globester.com

*UPDATE Employee: Regarding Refund

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I booked a flight through this company and it was cancelled for bad weather. Now they want to keep my money because i dont have a confirmation nomber. You're telling me they have no record of that?! Do not use these people,it is a total rip off.


This report was posted on Ripoff Report on 03/01/2014 04:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Globester/Globestercom-Select-StateProvince/Globester-We-take-your-money-and-say-f-you-in-the-end-They-took-my-money-for-a-flight-1127582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Regarding Refund

AUTHOR: Globester - ()

Dear Customer,

Greetings from Globester.com!

We sincerely apologize for the inconvenience caused. We request you to help us with your booking details like name(s) of passenger or the email address used for booking and we'll go ahead and investigate the matter.
Further, we'd like to inform you that for cancellation and refund we've to follow Airline policy. If Airline rules state that the ticket is non-refundable then we can't refund the ticket value as after reservation we forward the ticket amount to the airline. Also, in case of cancellations we are at discretion of Airlines to refund the amount back to us which we may provide to our customers.

Please feel free to contact us at our customer service (1-888-206-2080) or write in to support@globester.com.

Thank You,
Marvin
Globester Support
One World! One Life! Travel!

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