Report: #1026898

Complaint Review: Glock Store

Submitted: Mon, March 11, 2013
Posted: Tue, March 12, 2013

Reported By: Ed Remillard — Branford Connecticut United States of America

Glock Store

4585 Murphy Canyon Rd. San Diego, California United States of America

Phone: 800-601-8273
Web: Glockstore.com
Category: Sporting Goods

Glock Store Attempt to cancel order by web page message, email and telephone (no response) San Diego, California

*Author of original report: Glock Store unresponsive

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I placed an order with The Glock Store on March 1, 2013. I attempted to cancel the order using The Glock Store web page message tool several days later. (no response) I attempted to cancell the order via email on March 7, 2013. (no response) I used the web page message tool to again to cancel the order after March 7. (no response) I called the store on March 8 and again on March 11 to cancel the order (no answer) I sent another email to the store on March 11. (today) Time will tell, but this is not a good way to impress new customers with Glock Store customer service.

This report was posted on Ripoff Report on 03/11/2013 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Glock-Store/San-Diego-California-92123/Glock-Store-Attempt-to-cancel-order-by-web-page-message-email-and-telephone-no-response-1026898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Glock Store unresponsive

AUTHOR: Ed R - (United States of America)

SUBMITTED: Tuesday, March 12, 2013

POSTED: Tuesday, March 12, 2013

To solve my problem with The Glock Store: No response from The Glock Store after numerous attempts to cancel an order. I canceled my credit card and requested a new card. I would not recommend doing business with The Glock Store. Customer service is horrible.