• Report: #882395

Complaint Review: Glucosulin

  • Submitted: Mon, May 14, 2012
  • Updated: Tue, June 12, 2012

  • Reported By: RJ — Catawba North Carolina United States of America
Glucosulin
Internet United States of America

Glucosulin I wanted to cancel my contract with Glucosulin before my 30-day trial period would end. I did so, but was still charged $99.96 . I was credited with $24.99 with some crock about not cancelling withi, Internet

*Consumer Comment: GLUCOSULIN

*Consumer Comment: GLUCOSULIN

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Cancelled my "contract"with Glucosulin before my 30-day  activation to keep the supplement sent to my address.  I no longer thought the product was beneficial.  My trial period began on 3/26/12 and I cancelled on 4/23/12.  However, on 5/4/12, I was billed an extra $99.96 for more products, after I had cancelled my obligation within the 30-day trial period.

This report was posted on Ripoff Report on 05/14/2012 08:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Glucosulin/internet/Glucosulin-I-wanted-to-cancel-my-contract-with-Glucosulin-before-my-30-day-trial-period-w-882395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

GLUCOSULIN

AUTHOR: T-Bird - (United States of America)

I GOT RIPPED OFF MYSELF, I SENT THE PRODUCT BACK AND MY BANK ACCOUNT WAS DEBITED FOR $99.96 CALLED COMPANY WAS TOLD IT WOULD TAKE 3 TO 5 DAYS TO GET A REFUND.  I WAS MADDER THAN A DOG IN A HUBCAP FACTORY ASK TO SPEAK TO SUPERVISOR SHE TOLD ME THEY DID NOT HAVE TO REFUND ME ANYTHING, THEN I ASK TO SPEAK TO HER MANAGER, SHE TELLS ME A SUPERVISOR IS A MANAGER, SHE HUNG UP ON ME. 

I CALLED BACK SPOKE WITH A CUSTOMER SERVICE REP. SHE TRANSFERED ME BACK TO THE SAME PERSON, I TOLD HER I WANTED TO TALK TO SOMEONE OTHER THAN HER, SHE TRANSFERED ME TO A PERSON WHO SAID HE WAS A MANAGER HIS NAME WAS BEN.  I EXPLAINED TO HIM THAT THE SUPERVISOR TOLD ME IF I WENT THROUGH MY BANK AND DISPUTED THE CHARGE I WOULD NOT GET A REFUND AND THEY DID NOT HAVE TO REFUND ME, HE SAID THAT WAS CORRECT. 

THEN I EXPLAINED THAT IF I ASK MY BANK TO DISPUTE THE CHARGE I WOULD ASK THEM TO DO A CHARGEBACK AS MERCHANDISE RETURNED CREDIT NOT POSTED AND ONCE THE CHARGEBACK GOES THROUGH THEIR PROCESSOR IT WOULD AUTOMATICALLY DEBIT THEIR ACCOUNT AND THE COMPANY WOULD HAVE TO REPERSENT ITEM BACK TO MY BANK I WOULD UPDATE MY LETTER OF THE DISPUTE

AND IT WOULD HAVE TO GO IN COLLECTION AND IT WOULD TAKE UP TO 6 MONTHS BEFORE THIS DISPUTE IS SETTLED AND I ASK THEM IF THEY WANTED TO KNOW HOW I KNEW THE PROCESS,BECAUSE I WAS ONCE AN ARBITRATOR IN CHECKCARD SERVICES AND I NEVER HAD A MERCHANT TO REPERSENT BECAUSE I KNOW WHAT TO HAVE A CUSTOMER WRITE AND SEND ME WHEN I DID CHARGEBACKS. I GOT MY MONEY THE NEXT DAY
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#2 Consumer Comment

GLUCOSULIN

AUTHOR: T-Bird - (United States of America)

I GOT RIPPED OFF MYSELF, I SENT THE PRODUCT BACK AND MY BANK ACCOUNT WAS DEBITED FOR $99.96 CALLED COMPANY WAS TOLD IT WOULD TAKE 3 TO 5 DAYS TO GET A REFUND.  I WAS MADDER THAN A DOG IN A HUBCAP FACTORY ASK TO SPEAK TO SUPERVISOR SHE TOLD ME THEY DID NOT HAVE TO REFUND ME ANYTHING, THEN I ASK TO SPEAK TO HER MANAGER, SHE TELLS ME A SUPERVISOR IS A MANAGER, SHE HUNG UP ON ME. 

I CALLED BACK SPOKE WITH A CUSTOMER SERVICE REP. SHE TRANSFERED ME BACK TO THE SAME PERSON, I TOLD HER I WANTED TO TALK TO SOMEONE OTHER THAN HER, SHE TRANSFERED ME TO A PERSON WHO SAID HE WAS A MANAGER HIS NAME WAS BEN.  I EXPLAINED TO HIM THAT THE SUPERVISOR TOLD ME IF I WENT THROUGH MY BANK AND DISPUTED THE CHARGE I WOULD NOT GET A REFUND AND THEY DID NOT HAVE TO REFUND ME, HE SAID THAT WAS CORRECT. 

THEN I EXPLAINED THAT IF I ASK MY BANK TO DISPUTE THE CHARGE I WOULD ASK THEM TO DO A CHARGEBACK AS MERCHANDISE RETURNED CREDIT NOT POSTED AND ONCE THE CHARGEBACK GOES THROUGH THEIR PROCESSOR IT WOULD AUTOMATICALLY DEBIT THEIR ACCOUNT AND THE COMPANY WOULD HAVE TO REPERSENT ITEM BACK TO MY BANK I WOULD UPDATE MY LETTER OF THE DISPUTE

AND IT WOULD HAVE TO GO IN COLLECTION AND IT WOULD TAKE UP TO 6 MONTHS BEFORE THIS DISPUTE IS SETTLED AND I ASK THEM IF THEY WANTED TO KNOW HOW I KNEW THE PROCESS,BECAUSE I WAS ONCE AN ARBITRATOR IN CHECKCARD SERVICES AND I NEVER HAD A MERCHANT TO REPERSENT BECAUSE I KNOW WHAT TO HAVE A CUSTOMER WRITE AND SEND ME WHEN I DID CHARGEBACKS. I GOT MY MONEY THE NEXT DAY
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