• Report: #935465

Complaint Review: Go Big Network

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  • Submitted: Fri, August 31, 2012
  • Updated: Wed, November 21, 2012

  • Reported By: Concerned Buisness Owner — Mesa Arizona United States of America
Go Big Network
1046 E. University,Mesa AZ. 85203 Columbus, Ohio United States of America

Go Big Network SCAM WEBSITE BILLED 18 MONTHS FOR NOTHING WAS TOLD FREE TRIAL CANCELLED STILL CHARGED MY CREDIT CARD Columbus, Ohio

*UPDATE Employee: Customer Was Refunded In Full

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Our company was billed for $1062.00 18 months for a service that was never provided. The company advertises for free finance referrals and we canceled on March 7 2011,  they started March 19 Billing our credit card and 18 times since then, we have canceled our card and they still get money out of my account I am filing a complaint with the attorney general.

This report was posted on Ripoff Report on 08/31/2012 02:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Go-Big-Network/Columbus-Ohio-/Go-Big-Network-SCAM-WEBSITE-BILLED-18-MONTHS-FOR-NOTHING-WAS-TOLD-FREE-TRIAL-CANCELLED-ST-935465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Customer Was Refunded In Full

AUTHOR: Go BIG Customer Support - (United States of America)

The client sent their cancellation to an invalid customer support address, we ask for cancellations to sent via email  The client wrote this response before full resolution was made, this client has been refunded in full.  We strive to work with our clients to provide quality customer support.
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