Go-Wireless 40428 Murrieta Hot Springs Rd. Suite 103
Murrieta, California United States of America
Go-Wireless John Valentiner (Assist. Store Manager) Randy L.(sales Rep.) very deceitful and misrepresentation, fraud and pushed to buy non-brand phones that verizon would not acknowledge Murrieta, California
*UPDATE Employee: what??
Go-Wireless pushed us into buying 2 non-brand phones (Gem) that Verizon has never heard of. We went into the store to inquire about an upgrade that we were not elgible for but go-wireless opened up 2 extra ,fake, phone lines to get around this upgrade dilemma. 4 lines Total in which we cannot get out of this contract. Go- wireless also sold us the 4G-LTE mobile Hot Spot included in the package. We could not get any signal in our apartment so we took the device back to the store and complained, they refused to accept this device for the reason being that we cut out the bar code for the rebate. Go-Wireless claimed we had 14 days to return the device and still would not take the device back. Go wireless included with the hot spot was an unlimited data package to our surprise a large bill for used data. Fraud & misrepresentation ! We inquired about the accessories for these non-brand phones and continued to say oh....tomorrow go-wireless will have them. Next day...oh no... next week. No accessories for these phones were ever available. A second rep knew of this fraudulent scheme and tried to tell us something but she kept quite because of her manager was present. So not we are stuck in a contract with 4 open phone lines( 2 with fake or dummy DIN Numbers). We contacted Verizon of the deception and they would not acknowledge Go-wireless because the stores were not related although the store says "Verizon Go-wireless"....huh? We are going to contact Turko- files on the news!
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