Goodbye GODADDY ...
I've been with GoDaddy.com for many years. With any other discrepancy on what I was charged or suppose to be charged, they fixed it. Not this time. Customer service stated I am outside of the FIVE DAY grace period.
I own a few dozen domains, that I eventually plan to sell for profit with MOST. Less than a handful are for personal use.
I DISABLED the auto renew so that I would CHOOSE which domains or options **I** wanted. In September, GoDaddy sent me a LIST of soon to expire domains ... one of which I did NOT want renewed.
TRICKED ... I manually selected which ones on the list, but the SYSTEM included the one I did not want. I called GoDaddy and the rep told me it would be removed. I told him I was NOT renewing it and letting it go. NEVER renew from the list they send you. ONLY do it within your account if you choose to stay with GoDaddy. It's just a matter of time before someone else is another victim.
I seldom log onto my account and again saw that it was still there last month. I was very upset and called again ... This time I didn't allow the rep to dictate the chain of events ... I demanded it be refunded and stated I was NOT renewing ... I was NOT donating this site or my time or money to an organization that no longer existed.
I logged on tonight to see it still renewed for another year. Not taken off my account or refunded. I told the rep TAKE IT OFF MY ACCOUNT AND REFUND ... he told me I was out of the 5 day grace and there would be no refund.
I've been a victim of theirs one too many times. But they always corrected it. Not this time. They received the last $$$ they will ever get from me. One can only be taken advantage of if you let it happen. I refuse to be a victim of their ripoff.
Besides this report ... I am going to file a chargeback with my bank card and also file a complaint with the better business bureau. ... www.bbb.org ... AND transferring all 62 domains to another provider.