• Report: #1044846

Complaint Review: GoFlorist.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, April 20, 2013
  • Updated: Sat, April 20, 2013

  • Reported By: B —
GoFlorist.com
Internet United States of America

GoFlorist.com Over charge Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I ordered flowers for my falther-in-law who was in the hospital (in another state).

My confirmation receipt said $63.93.

But they charged my card $75.53.

When I called to address the issue, their excuse is that I apparently agreed to a different arrangement if the one I selected was not available.  I certainly would not have minded but expected it to be the same price.  Also, the representative said that the tax was not included in the confirmation receipt.  This is frustrating because they did not indicated to me that there would be tax added.  It seems to me that most other websites have the modern software that calculates tax on the spot.

Also, I called them on April 8th and left a message.  No one got back to be.  I called again on April 16th.  Rosina told me to call customer service.  I called customer service and those folks are in another country and could not access my original order, nor refund my $.   I called Rosina back.  She didn't have time to address my issue then.  She would return my call.  Two days later I get a call from Rosina.  At the start of the call she asked me if I had time for her to go over "some things".  I told her that I have already spend enough personal time trying to get my $11.60 credit.  So I simply asked whether or not she was going to issue the refund/difference.  She said no.  She said that I agreed to a different arrangement costing up to an additional $5.99.  And, the rest was tax.  Again, when I checked the box that said I agree to a different arrangement, it did not indicate that there would be a different price.  I will never use this company again.  It does not deserve my business.  I recommend choosing any other floral company.

This report was posted on Ripoff Report on 04/20/2013 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/GoFloristcom/internet/GoFloristcom-Over-charge-Internet-1044846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on GoFlorist.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory