- Report: #1065845
Report - Rebuttal - Arbitrate
Complaint Review: GoGo Inflight Internet access
GoGo Inflight Internet accessInternet USA
GoGo Air Inflight Utterly unreliable, grossly overpriced Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Was flying back to Seattle on Delta Airlines, decided to try GoGo inflight Wireless Internet access. Paid $20.95 for an all-day pass, and quickly discovered how badly I'd been ripped off.
The connection had decent speed for all of thirty seconds after connecting, just long enough to fool me into thinking it would be viable for catching up on E-mail. WRONG! After that first thirty seconds, the connection speed dropped to a level I would describe as "slower than dead." I've seen 2400 baud DIAL-UP connections move faster!
The only viable way to contact GoGo about such things seems to be online chat through their web site. I was able to get in contact with a service rep, but the best he could do for me was two free passes for my "next flight." Considering I fly, at best, twice a year, this is small comfort. Don't expect any actual refunds from this company!
In-flight wireless is a neat idea, but if GoGo is any indication of the state-of-the-art anyone who expects Internet access in the air is in deep doo-doo. I would be very careful about spending any money with them.
This report was posted on Ripoff Report on 07/10/2013 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/GoGo-Inflight-Internet-access/internet/GoGo-Air-Inflight-Utterly-unreliable-grossly-overpriced-Internet-1065845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.