- Report: #1018370
Report - Rebuttal - Arbitrate
Complaint Review: GoPro
GoPro3000 Clearview Way Bldg E San Mateo, California United States of America
GoPro refuses to replace a broken camera that they can't tech support San Mateo, California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I stopped using it for a few months. I recently wanted to use it and now it wont turn on at all. I had two different sessions with their technical support. The last one ended with "you should buy a new one and I can give you 20% off".
Stay away from this company. Awful technical support and absolutely no repair service. Will only replace with refurbished model if they replace at all. I have searched many different forums and the number one complaint is that the camera needs to be re-booted all the time and that they weasel their way out of replacing broken units.
I just want a working gopro because I paid for it but in reality I'll never use this company again.
Daniel Ayzenmesser, very pissed off cinematographer.
This report was posted on Ripoff Report on 02/21/2013 09:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/GoPro/San-Mateo-California-94402/GoPro-refuses-to-replace-a-broken-camera-that-they-cant-tech-support-San-Mateo-Californ-1018370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.