- Report: #777281
Report - Rebuttal - Arbitrate
Complaint Review: Godaddy
Godaddy14455 N. Hayden Rd., Ste. 226 Scottsdale, Arizona United States of America
Godaddy Godaddy.com Refusing to refund Hosting Charges, even though site is hosted elsewhere the past 2 years. Scottsdale, Arizona
*Author of original report: I am very glad to Report the issue was resolved!
I am appalled by the fact, that I am being charged for a service I am not using. I did not even request a refund for the past 2 years, but only for this year. I canceled the service within 14 days of my credit card being charged.
They did however refund charges for Website Tonight, another service I have not used for the past 2+ years. That refund was a whopping $ 4.99, only for 1 month.
I start to understand why most of my associates and Webmasters I know decline using Godaddy...
I called the Billing Department the same day, and was told that they couldn't approve the Refund, because it was requested too soon (??), but I should receive another e-mail for a Refund. Yes, that refund was for the $ 4.99 for ONE month of Website Tonight....
I am curious why 1 Refund was initiated while the other one was denied if both were on the same invoice.
I will move ALL my services for all of my domains elsewhere, and I will absolutely make certain that all of my associates will do the same.
This report was posted on Ripoff Report on 09/15/2011 04:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Godaddy/Scottsdale-Arizona-85260/Godaddy-Godaddycom-Refusing-to-refund-Hosting-Charges-even-though-site-is-hosted-elsewh-777281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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