• Report: #319837

Complaint Review: Godaddy

  • Submitted: Thu, March 20, 2008
  • Updated: Sat, April 03, 2010

  • Reported By:San Antonio Texas
godaddy.com Internet U.S.A.

Godaddy.com Godaddy My domain name was taken after doing a domain name search at their website. It showed available but when I returned later to purchase it showed registered to Godaddy. Internet

*Consumer Comment: GoDaddy Bought Our Domain Names

*Consumer Comment: Risking billions?

*Consumer Suggestion: what was the domain name?

*Consumer Comment: Ethics is not this company's strong suit.

*UPDATE EX-employee responds: Not Likely

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I am a customer of godaddy, i have several domain names registered with them. I cant remember if I was logged in at the time of the incident but I used the domain name search engine at Godaddy.com when the domainname.com I chose showed available. I was excited to know it was not taken.

I went home after work that day to discuss the website venture with my wife and we agreed to it. When I got online and returned to purchase the name it was taken. I was so disappointed so I did a Whois search to see who had gained the domain name and it was showing registered to Godaddy.

I went to the website I was trying to obtain to see it and it was parked by godaddy. They have a doamin name auction service that lists high appraised domain names for sale. So if you really want a domain name you will have to pay to obtain it.

I feel that godaddy is monitoring the domain name search and using the data entry history to market your domain search ideas at a higher price. Do not search your domain name their website unless you are going to secure it immediately. Use an outside Whois search that does not sell domains.

San Antonio, Texas

This report was posted on Ripoff Report on 03/20/2008 10:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Godaddy/internet/Godaddycom-Godaddy-My-domain-name-was-taken-after-doing-a-domain-name-search-at-their-web-319837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

GoDaddy Bought Our Domain Names

AUTHOR: jen.ray - ()

September 6, 2013

A loyal GoDaddy customer's response.

 Let me start by saying the marketing company I work for has, up until 2 days ago, been pleased with GoDaddy and their customer service.

 That being said, it was no coincidence when one of the domains we were planning to purchase, www.practicejuice.com, disappeared from our shopping cart and appeared as a purchased name by...you guessed it...GoDaddy. It all happened within a few hours of the original search, and now the domain is parked and waiting for someone to shell out a bit more cash. We should've purchased the name when we first saw it was available. We can usually return to our shopping cart several hours after an initial search and find the domains waiting for us to purchase them. Lesson learned.

I think we are just all really surprised, and extremely disappointed, that we now have to compete for domain names with the company we usually use to purchase them.



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#2 Consumer Comment

Risking billions?

AUTHOR: John - (United States of America)

The ex-employee mentions that godaddy would not risk millions with such activities but the fact is that maybe that is how it gets it's millions to begin with. Shoddy practices appear to be how they do things after having been a customer of their long enough to start getting a clear picture.

I thought I was going nuts because almost every time I go to register a domain on godaddy, it's always a nightmare. It is a very rare time that I am able to get the domains I would like to get. Everything I come up with is gone but strangely, almost all of them, a very large percent at least, are parked domains.

I believed it was simply the nature of domain squatting until I started to notice something.

Yesterday, (Mar/3/2010) I had found what I felt might be a useful enough name on godaddy. I didn't get the chance to register it because I didn't really 'love' it, it's just all I could find at that point. When I headed back to register it today, godigits.com is now a $2500.00 premium domain being sold by godaddy.

This isn't a conspiracy theory, this is nonsense that really is happening. I had seen it before, many times, I simply didn't want to believe that my own registrar might be trying to take advantage of me but now I do believe this.

These companies are being trusted to handle domain names and information for the public, Internet users. They have no right to manipulate information in this way and EVERYONE should start filing complaints with the proper Internet authorities.

Perhaps (((Redacted)))

I would suggest that people post the best places to file such complaints and to start letting others know about this nonsense. These companies are being entrusted with our information.

We are putting trust in them to handle our domains which equate to our individual presence on the Internet. Companies which adopt these practices should NOT be trusted with your valuable registration needs when they are acting in these ways.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#3 Consumer Suggestion

what was the domain name?

AUTHOR: Dominp - (U.S.A.)

how nice of you to not include the domain name so we can verify
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#4 Consumer Comment

Ethics is not this company's strong suit.

AUTHOR: John - (U.S.A.)

as there are many websites created through godaddy by scammers, with stolen credit card, and hidden usually by domainsbyproxy. Investigations into these type operations are lacking.
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#5 UPDATE EX-employee responds

Not Likely

AUTHOR: Chris - (U.S.A.)

I worked at GoDaddy for 2 years. I too, have searched a domain name, later to find that someone else had bought it and it was in a parked status.

GoDaddy would never risk their Billions for a Domain name that may be worth hundreds, maybe thousands. It is unethical practices. While I can say that they way they treat their sales reps leaves something to be desired, I do know that they do not monitor and snatch and grab searched domain names. ICANN Monitors for that stuff.

In my case, I actually called the person listed in the WHOIS Information and she was an author. I will not list the domain name here but we had the idea, for the same name, about the same time. She simply beat me to the punch.

I'm afraid you will have to toss this one up to bad luck. It happens. Unless you have proof that GoDaddy is monitoring searched domain names, that is actually quite a BOLD Accusation.

I have searched Domain names that were worth a few thousand dollars, left it alone for 3 or 4 days, and went back and purchased them for the normal $8.99, or whatever it was at that time.

Sorry about your luck. :(
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