- Report: #802613
Report - Rebuttal - Arbitrate
Complaint Review: Godaddy.com - Bob Parsons
Godaddy.com - Bob Parsons14455 N Hayden Rd Suite 219 Scottsdale, Arizona United States of America
*Consumer Comment: Oh Please...
I recently transfered about 20 domains over to Godaddy.com from a more expensive registrar. about 3/4's are just names, no working sites just yet. The rest are working sites and 3 of them rank on page 1 of Google.
Understand tht Godaddy.com is a massive registrar offering web services and has DANICA PATRICK as a 'Godaddy Girl'. I've been with other registrars and never have been erroniously charged for something. So, Godaddy.com big, me small. Godaddy.com has lots of money, me I pinch pennies.
I've been with Godaddy.com for over a year and although the web interface is like a day at the stock market, I got a good rate on domain name registration. So awhile back, I get this strange email from Godaddy.com support saying 'test, please disregard'. Now that was strange. It was like something was up and they were just seeing if the email I had on file worked. Remember that. The email on file.
Then a few days later, I get notification from PayPal that $9.95 has been taken out of my account for a Godaddy.com purchase. That didn't seem too odd. I buy domains often. I check it out and find an email from them stating that my contact information is NOT up to date and I need to verify it. The email further stated that they were charging me an admin fee of $9.95.
My contact info was up to date. Was it a spammer or scammer who complained. Or even moreso, was it my competition? Most likely. Only someone with a vested interest in destroying my 3 websites (they were specifically named) would complain. All my other non-working websites were not implicated.
So I call Godaddy.com customer support and the guy there tells me that when they send out an email like this, someone complains about a website's contact info and so they investigate. I asked him what does the investigation entail. He said, WE SEND AN EMAIL TO YOUR LISTED ADDRESS TO SEE IF IT BOUNCES. One email. $9.95? NOW YOU KNOW HOW THEY'RE SCAMMING YOU! I asked him again and he confirmed they ONLY send an email to your listed email address. If it comes back bounced, they do more. If not, then they do nothing....BUT TAKE $9.95 FROM YOUR POCKET.
I had my PayPal account on file to buy domains with. GODADDY TOOK THE MONEY RIGHT OUT OF MY ACCOUNT and never told me beforehand they were doing this. They just took it and then emailed me about what they did. IS ONE EMAIL WORTH $9.95? Not by a long shot.
Needless to say, I'm transfering my domains over to Name.com, which seems a much more reputable registrar. I would advise you to do it also, before 'someone complains' about your registration info and you get charged for it. I have started a PayPal dispute over the $9.95 but before I did that, I moved all my important domains to Names.com. No doubt Godaddy.com will 'freeze' my account for non-payment until it gets resolved. I just left throw away domains there in case they became real @sses about it. GODADDY.COM CAN'T BE TRUSTED.
Imagine, if Godaddy.con did this to 100 customers per day x 30 days, they'd rake in about $30,000 per month. GODADDY.COM IS ABLE TO RIPOFF CUSTOMERS to the tune of $360.000 per year!
I'm sure you can see THIS IS AN INCOME STREAM FOR GODADDY.COM. And do you think they care or will refund my $9.95? Not a chance. Like I said in the beginning, Godaddy.com big. Me, small. Godaddy.com, lots of money. Me, pinch pennies.
Stay away from Godaddy.com. If you have any services with them, leave as soon as you can. They WILL find ways to charge you and your form of registered payment for whatever reason they can. Far from reputable, GODADD.COM HAS MASSIVE COMPLAINTS ON RIPOFFREPORT.COM. So go figure. Bob Parsons didn't get rich by being nice. He got there by taking people's money when he shouldn't have. Bad on you Bob Parsons. Your Karma will catch up with you either in this world or the next.
This report was posted on Ripoff Report on 11/28/2011 08:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Godaddycom-Bob-Parsons/Scottsdale-Arizona-85260/Godaddycom-Bob-Parsons-Did-you-know-when-you-agree-to-the-Godaddycom-Terms-of-Use-t-802613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.