- Report: #1095588
Report - Rebuttal - Arbitrate
Complaint Review: Godaddy.com
Godaddy.com Deleted my website data! Internet
*General Comment: Restoration fee
*General Comment: RIP OFF
*Consumer Comment: One of the best responses ever....
*Author of original report: Wild speculation, nothing added to case.
*Consumer Comment: Hold Yourself Accountable
*Author of original report: Why the vitriol? What axe are you really grinding?
*Consumer Comment: So where were your backups?
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I have been with Godaddy for at least 15 years. I used Godaddy to host a non-profit's website (www.songhaicity.net & .org) that took scores of hours to build and many more to maintain. After hosting the site with Godaddy for several years, we were 30 days late one month. With little, if any warning, Godaddy took down our site. When I called to pay and get it put back up, they told me that THEY DELETED ALL OF OUR DATA!!! They said that maybe we could find a cached version of our former site somewhere on the internet.
We lost years of hard work, original sermons and music content for a church, amateur performances, historical facts about our organization (Songhai City Cultural Center). Even though I am one of their original customers, I have learned to HATE Godaddy. I think they removed our data because they disagreed with the political/grass roots content. DON'T USE THEM TO HOST YOUR SITE.
Storage is cheap. How could a few megabytes matter to them -- especially for a very long-time customer? They didn't even care when we confronted them. I have also lost dozens of domains registered through them over time because they had (maybe still have) a quirky, I think deliberately dubious and ambiguous means of informing you which domains were due to expire. If anyone wants to start a class action suit, I will be the first to join.
AGAIN, I HAVE LEARNED TO HATE GODADDY.COM. Arrogant workers, poor customer service, insensitive, possibly hate-filled policies. GO ANYWHERE, but there.
This report was posted on Ripoff Report on 10/29/2013 09:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Godaddycom/Internet-Select-StateProvince/Godaddycom-Deleted-my-website-data-Internet-1095588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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