- Report: #1046361
Report - Rebuttal - Arbitrate
Complaint Review: Goflorist.com
Goflorist.comSan Clemente, California United States of America
Goflorist.com Market Street Floirist, Balloons and Flowers Thieves, Scam, over charged, ripped off lied to San Clemente, California
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Two identical, arrangements were sent how ever i was charged $75.00 for one, and $81.00 for the other. As I mentioned they came from the same florist, and were identical. I called Go Florist, talked with Kathy, She took my information and listened to my complaint. She then said I must have talked to their answering service. I told her the lady I talked to never once said anything about being the answering service, and that she told me i would need to reorder. Kathy did say she would look into everything and get back with me.
She had also mentioned "trouble a lot of people had with the internet because of Hackers?? and they had to re enter orders" HHHMMMM She did call me back, and said she talked to the delivering florist to see why they would send two identical orders to the same person from the same person without questioning it. They responded with they didn't come in at the same time....Kathy then told me they would not refund my money. And said she shows three confirmations being sent, (I have two) When I asked about my first call and being told the order needed to be replaced she said "You have no proof of that"
This report was posted on Ripoff Report on 04/26/2013 06:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gofloristcom/San-Clemente-California-92672/Gofloristcom-Market-Street-Floirist-Balloons-and-Flowers-Thieves-Scam-over-charged-ri-1046361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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