Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1129749

Complaint Review: Gold Coast Auto Gallery - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: Very Dissatisfied Customer — Milford Connecticut
  • Author Not Confirmed What's this?
  • Why?
  • Gold Coast Auto Gallery 834 North Rush Street Chicago, Illinois USA

Bentley Gold Coast AKA bentleylamborghinigoldcoast on Ebay Unscrupulous Luxury Car Dealer Based in Chicago and with Big Ebay Presence Chicago Illinois

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased a vehicle using the Buy-It-Now feature on ebay only to be told by salesman Rudy Guerrero the vehicle had already sold to a local customer the previous day.  OK, no biggie.  You'd think the dealership would cancel the ebay transaction right?

 

5 days later I received a notice from ebay that the dealership filed a complaint against me for being a nonpaying customer.  There was nothing to pay for!  The car was not actually for sale any longer when I used ebay's BIN option.  

 

I immediately contacted salesman Rudy Guerrero who was the listing salesperson on the ebay ad and he said, "It's just a formality of the guy who runs our ebay.  I'll let him know we sold it, and he'll remove the ebay complaint".  I'm pretty sure Rudy himself is "the guy who runs the dealership's ebay" because Rudy's name and cell phone # appear in the ebay listing.....very indicative sign that Rudy took it upon himself to list this vehicle on ebay.

 

At day #12 I received a notice from ebay that the case is closed and it is now marked on my ebay account that I have an unpaid item in my transaction history.  I immediately left a voice message for Rudy and emailed him only to receve no response.  3 days later, I left a message for the business owner, Joe Abbas.  Here we are a week and a half later and no response from salesman Rudy or owner Joe.

 

In summary, Bentley Gold Coast AKA bentleylamborghinigoldcoast on ebay falsely advertises a vehicle for sale with a Buy-It-Now option, I click Buy-It-Now, they admit the vehicle sold the previos day and is no longer available for sale, and they paint me to be the one who fell short on the transaction.  

 

Bentley Gold Coast and their salesman Rudy Guerrero are both unscrupulous.

 

 

 

This report was posted on Ripoff Report on 03/10/2014 08:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gold-coast-auto-gallery/chicago-illinois-60611/bentley-gold-coast-aka-bentleylamborghinigoldcoast-on-ebay-unscrupulous-luxury-car-dealer-1129749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now