• Report: #407532

Complaint Review: Gold Crown Resort

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  • Submitted: Sat, January 03, 2009
  • Updated: Sat, January 31, 2009

  • Reported By:DeBary Florida
Gold Crown Resort
1250 City View Centre, Oveido, FL 32765 Nationwide U.S.A.

Gold Crown Resort, Paradise Village Beach Resort HUGE losses if you use Oveido Florida

*Consumer Comment: Gold Crown ripoff

*Author of original report: Reply from Gold Crown Resort

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We used our time share to go to Puerto Vallarto, Mexico, and made the mistake of agreeing to listen to a presentation. When we didn't buy a time share, we were supposedly being taken to get our prize. Instead, they took us to ANOTHER presentation for Gold Crown. The pitch was that we would save tons of money on vacation travel and since we're close to retirement, travel time would be in abundance. So, we paid over $3,500 for a membership (FOOLS!). When we returned home and received all the info two weeks later via e-mail, we found that they didn't have that good a selection and that we could book directly with hotels, etc. for the same price or less.

However, when we asked for our money back, Gold Crown said that they don't get the money. It goes to the resort in Mexico who likewise would not return the money. So, a year and half later, still no bookings, still no savings and we are out the $3,500. I filed a report with Florida State to complain about their business practices but received no reply. These people are the worst kind of crooks.

King
DeBary, Florida
U.S.A.

This report was posted on Ripoff Report on 01/03/2009 10:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gold-Crown-Resort/nationwide/Gold-Crown-Resort-Paradise-Village-Beach-Resort-HUGE-losses-if-you-use-Oveido-Florida-407532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Gold Crown ripoff

AUTHOR: Abc123 - (U.S.A.)

King--we have very similar experience. Wish we would have never stepped foot on Paradise Village--smelled funny, but fell for it anyway. Representation of what you get with the membership is totally misrepresented. Is there a way can talk?
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#2 Author of original report

Reply from Gold Crown Resort

AUTHOR: King - (U.S.A.)

I thought you would like to see what this company did when they found out what we accurately and truthfully reported what happened to us:
Good afternoon Mr. xxxx

It has come to our attention that you have posted a false report regarding our company on Rip Off Report.com. (please see link below) At this point in time you are contravention of our Code of Conduct & therefore you are not eligible for Members benefits

http://www.ripoffreport.com/reports/0/407/RipOff0407532.htm

In order to re-instate your access we require that the negative report is removed from the internet and an apology letter is submitted to our Head Office. We are certainly more than happy to discuss this issue with you by telephone and we can be reached Monday to Friday from 8:30 a.m. to 5:30.p.m EST

Thank you for your cooperation & understanding

William Smith

Customer Service
Gold Crown Resort
Tel. 407-977-1770
Fax. 407-977-2720
www.goldcrownresort.com

Facinating that suddenly we have a "code of conduct" on a membership that cost us thousands of dollars for no benefit that we can identify. A membership which we no longer can use--despite our 99-year guaranteed membership, or at least that's what our paperwork says.
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