- Report: #870586
Report - Rebuttal - Arbitrate
Complaint Review: Gold Medal Plumbing Heating Cooling Electric
Gold Medal Plumbing Heating Cooling Electric11 Cotters Ln East Brunswick NJ 08816-2002 East Brunswick, New Jersey United States of America
Gold Medal Plumbing Heating Cooling Electric Unreliable - no show East Brunswick, New Jersey
*Consumer Comment: Different perspective
*UPDATE Employee: Full Story
I had called Gold Medal Service to set up a visit to a house I'm purchasing in Point Pleasant, NJ. I needed to have some electrical and heating systems inspected and an estimate given for repairs. I found it strange that they wanted to charge me $300 for the visit, but none the less agreed to it as I only had one day to have the inspections and estimates performed. We do not own the home yet so the seller allowed me one day to get the inspections and estimates done.
I confirmed the visit one day before, and was re-assured all was set for the service man to make the visit the following day. One hour before their scheduled arrival, I received a call advising me that they had to reschedule. No service man was available I was toldeven though I reconfirmed the day prior. After explaining that I only had this day for the inspection and estimate, I was told they were sorry but couldn't honor their commitment to make the service callwhich I was paying for. I told them this was very unprofessional and unacceptable. I had to scramble around to find another plumber and electrician to perform the workwhich by the way, I was not charged for and I ultimately awarded the business to them. So stay away from Gold Medal Service, they are not dependable and unreliable.
This report was posted on Ripoff Report on 04/18/2012 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gold-Medal-Plumbing-Heating-Cooling-Electric/East-Brunswick-New-Jersey-/Gold-Medal-Plumbing-Heating-Cooling-Electric-Unreliable-no-show-East-Brunswick-New-Jer-870586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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