- Report: #527859
Report - Rebuttal - Arbitrate
Complaint Review: Goldline International Santa Monica
Goldline International Santa Monica1601 Cloverfield blvd. Santa Monica, California United States of America
INVESTIGATION: Goldline Internationals clients, feel safe, confident & secure when doing business with Goldline. Goldlines 100% commitment to client satisfaction, exceptional client experiences & success. Commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, assures them of complete satisfaction & confidence when doing business.
*UPDATE: Goldline International recognized by Rip-off Report as a Verified Safe business. Goldline provides highest quality & customer service with important information on acquiring precious metals, including gold & silver
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Editors UPDATE: Positive Rating and Recognition has been given to Goldline International for its Commitment to Excellence in customer service.
Rip-off Reports investigation of Goldline International uncovers an ongoing commitment to client satisfaction. This means clients can expect that Goldline will always work towards finding a mutually satisfactory resolution to complaints or concerns. Goldline listens carefully to client concerns and sees them as an opportunity to learn and become more efficient as a company in the products it offers.
One top Goldline executive stated to Rip-off Report that Goldlines clients are a precious resource and it is committed to responding to any client concerns. Another company executive confirmed to Rip-off Report that Goldline strives to provide exemplary customer service to its clients.
Some of the other things Rip Off Report learned in the course of its investigation: Goldlines business began in 1960 when it offered precious metals and storage services to clients seeking to acquire gold and silver as part of a diversified portfolio. The company has grown to more than 250 employees and handles over 50,000 individual client transactions each year. Goldline believes it exemplifies best practices for the industry.
Rip-off Report has confirmed that Goldline takes client concerns very seriously. Goldline has a dedicated team of customer service professionals to assist with any issues that may develop. Rip-off Report was pleased to learn that Goldlines approach to business is focused on its pledge to client satisfaction.
Goldline International recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Goldline continues its commitment to positive client experience.
In summary, after our investigation, which included discussions with Goldlines executives, Rip-off Report is convinced that Goldline International has been and is committed to providing precious metals and rare coins to satisfied clients.
Read more about Goldline Internationals Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Goldline International Santa Monica goldline.com Goldline International misrepresenting gold market by leading you to buy coins where they make money not you. You will loose. Do not buy from them. They are liers. After selling my gold coins with the Santa Monica, California
I purchased Indian Gold coins from Goldline International in April, 2006 for $5818.50.
As you all know gold went up 35% since then. Today November 23, 2009 gold is $1169/oz. Due to financial difficulties I needed to sell coins and Goldline International quoted me in the morning price $5016.00. I arrived to the office at 3 pm. Price went down to $4421.33. After discussing this matter with Lisa Weedman Director of business affairs I understood that when they sell this coins to you they omit the fact that you might loose your money and that thay make more money by selling you numismatis coins because they charge you 35% -50% more to cover commissions of traders.
To confirm this fact. On the way home in the elevator tree traders from Gold Line were braging about their sales and one of them was very disappointed because he sold brick of gold not numismatic coin and did not make much commissions.
Do not buy from Goldline International. Please go and read all 100 complains about them. I wish I new about this site before I've got involved with them.
STAY AWAY FROM GOLDLINE.COM RIPPOFF,RIPPOFF RIPPOFF RIPPOFF.
iS THERE A WAY TO SUE THEM?
This report was posted on Ripoff Report on 11/23/2009 11:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Goldline-International-Santa-Monica/Santa-Monica-California-90404/INVESTIGATION-Goldline-Internationals-clients-feel-safe-confident-secure-when-doing-b-527859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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