• Report: #368720

Complaint Review: Goldline International

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  • Submitted: Mon, September 01, 2008
  • Updated: Sat, February 07, 2009

  • Reported By:Lewiston Idaho
Goldline International
1601 Cloverfield Blvd., 100 South Tower Santa Monica, California United States of America

INVESTIGATION: Goldline Internationals clients, feel safe, confident & secure when doing business with Goldline. Goldlines 100% commitment to client satisfaction, exceptional client experiences & success. Commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, assures them of complete satisfaction & confidence when doing business.
*UPDATE: Goldline International recognized by Rip-off Report as a Verified Safe business. Goldline provides highest quality & customer service with important information on acquiring precious metals, including gold & silver

*Author of original report: I personally apologize to Morrey and Goldline

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Rip-off Report Investigation:

Editors UPDATE: Positive Rating and Recognition has been given to Goldline International for its Commitment to Excellence in customer service.

Rip-off Reports investigation of Goldline International uncovers an ongoing commitment to client satisfaction. This means clients can expect that Goldline will always work towards finding a mutually satisfactory resolution to complaints or concerns. Goldline listens carefully to client concerns and sees them as an opportunity to learn and become more efficient as a company in the products it offers.
One top Goldline executive stated to Rip-off Report that Goldlines clients are a precious resource and it is committed to responding to any client concerns. Another company executive confirmed to Rip-off Report that Goldline strives to provide exemplary customer service to its clients.

Some of the other things Rip Off Report learned in the course of its investigation: Goldlines business began in 1960 when it offered precious metals and storage services to clients seeking to acquire gold and silver as part of a diversified portfolio. The company has grown to more than 250 employees and handles over 50,000 individual client transactions each year. Goldline believes it exemplifies best practices for the industry.

Rip-off Report has confirmed that Goldline takes client concerns very seriously. Goldline has a dedicated team of customer service professionals to assist with any issues that may develop. Rip-off Report was pleased to learn that Goldlines approach to business is focused on its pledge to client satisfaction.

Goldline International recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Goldline continues its commitment to positive client experience.

In summary, after our investigation, which included discussions with Goldlines executives, Rip-off Report is convinced that Goldline International has been and is committed to providing precious metals and rare coins to satisfied clients.

Read more about Goldline Internationals Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
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NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Goldline International High  Pressure  Sales ~ Very High Prices ~ BEWARE!!! Santa Monica California

I was given the phone number and name of a Morrey Wasserman, a sales person of Goldline Intl., in late 2004 by a friend. I made a contact with Morrey and ended up buying 58 Swiss francs and they gave me 2 'for free'. The cost per Swiss franc at this time was $129.92, a 30% increase by Goldline Intl. I was also given for free with this transaction a 'Widow's Mite' coin, a presidential coin of G.H. Bush, and G. W. Bush. The total cost was $7560.36.

Morrey is a very good 'high pressure saleman'. Over the span of one year, up to the end of 2005, I purchased a total of about $117,000 of their high priced coins. There were many high pressure sales calls from Morrey and one in particular, the last, he pressured me into selling some municiple bonds and buying 1000 peace dollars at $59.00 each.

I 'called' back $60 thousand dollars worth of municiple bonds to pay for this purchase, but ended up changing the amount purchased to 500 peace dollars for a total of $29,500.

I pay for two safety deposit boxes at my bank for all of these coins. I'm glad to see Goldline Intl. being investigated. BEWARE!!! BEWARE!!!

Dennis
Lewiston, Idaho
U.S.A.

This report was posted on Ripoff Report on 09/01/2008 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Goldline-International/Santa-Monica-California-90404/INVESTIGATION-Goldline-Internationals-clients-feel-safe-confident-secure-when-doing-b-368720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

I personally apologize to Morrey and Goldline

AUTHOR: Dennis - (U.S.A.)

After submitting this report, I have had contact with Morrey at Goldline. I was given an opportunity at trading some of what I had purchased for a profit. It was a fair deal for both parties, and it was a good deal for me.

I was alittle upset before but now I see what Morrey was saying to me concerning the U.S. currency.

They may charge 30% fee for the numismatic coins, BUT WITH GOLDLINE YOU BUY IN VOLUME, it's very hard doing that on Ebay. They have to make a profit, and so do we.

I do recommend Goldline, but be sure of what you want to do. Be confident, and have a plan in mind. They are good salesmen, but you need to be a good buyer!
They are human and so are we!

Gold and silver will be on the increase...it is a great buy!
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